Staples — Local services in Town of Camillus

I recently dropped off an Amazon return at this location, which is a first because my normal go to for drop off site is the UPS store.. My package was scanned and the kid at the counter gave me a receipt. The whole interaction with him seemed a little off, so I decided to keep on checking my Amazon account to see if it showed and confirmed that I had dropped off the item as scanned in the store. This took place on Thursday, August 14th, 2025. I called staples the next day (August 15th) and spoke to an employee. I explained the situation and asked him when will it reflect on my Amazon account that I had “dropped off” the package. The employee told me to contact Amazon. I contacted Amazon, and they are also going through the process of tracking where this package is. Did this happen to anyone else? Is it possible that the employees might be keeping packages for themselves? I try to give people the benefit of the doubt but I know people are a lot...

I had my wedding table numbers and seating chart printed here and there were no options for the sizes that I needed so they needed to be cut down to size. Al helped me figure out the best way to go about trimming them so that they were all even. They needed to be trimmed on all sides which made it more difficult and even though I said not to worry if it was too difficult and that I would just take them as is, Al took the time to do exactly what I needed and they came out perfect! I have also had great experience with my amazon returns here! The man that is usually doing the returns is very nice and helpful! Their print center is fast and I would...

I had an Amazon item that had to go to Staples for return, regular UPS cost money for some reason. The item was defective so it wasn’t like i just want it anymore. I waited 30 min in line at the Staples in Liverpool/Clay NY because they had only one person to take care of returns and printing and marketing. I wouldn’t have minded the wait,but the associate proceeded to take printing and marketing customers that had just walked in, before shipping return customers that had been waiting in line for 20 minutes. I realize shipping returns isn’t their core business, but don’t offer it if you can’t handle it. I will never go back as any type of...