Backstage Tattoo & Piercing Palisades Mall — Local services in Town of Clarkstown

They get ZERO stars from me. I had to put one star so I could finish my review. I ONLY went to change a nose ring. It nearly took 3 months for my nose ring to heal. I CLEARLY STATED THAT TO THE LATINO MAIL THAT WAS DEALING WITH ME. Keep in mind that I am a Latina female so this has nothing to do with race. The tall White male came out of the piercing room asking who is next. The Latino mail said that I was waiting on an earring change. Therefore the White mail ( I think is the main piercer) said you can do her. The Latino mail told me to go into the room. He saw my sons looking so he invited both boys into the room. One 6 (a typical) and one 4 ( on the autism spectrum). That made me nervous. I told him they could go out but he said they could stay. I was so focused on him changing my earring because I had a beauty supply store earing (which was very thin). I thought that the new nose ring change would hurt. So therefore my two sons looking on as well as my nerves being bad. The Latino guy was rushing me. He allowed me to pick out my nose ring. I literally touched it with my hands. He only clean the earing with saline solution. He used some ointment then proceeded to take my earring out. It did not hurt coming out. He then put on black gloves and grabbed the circular silver tone nose ring and put it in my hole. As he continued I felt pain. At this point I leaned back. I had a cap on and he asked if I could remove it. I did and he procedded to BRUTLY PUSH THE EARING IN MY NOSE THAT HE PIERCED A NEW EXIT. Tears are running down my EYE. I told him that it hurt more than the actual peircing. He said the pain should go away I’m an hour. At this point I was ready to go. The shop also sells clothes so my husband decided to buy black n white converse. My husband asked me for my opinion and I could not give it to him because of the pain I was in. I finally get home. I had to take two 600 mg of Tylenol just to fall asleep. I waited 48 hrs to contact the shop and asked them why do I still feel pain under my eye and leading to my ear. I finally get the lead peircer on the phone ( y’all white male) I explain what had happened. The Latino male told me that it was impossible that he could pierce a new EXIT. I yelled at him and told him that I was in pain. I had to cancel my makeup artist for New Years. I did not go out. My plans were ruined. My Nose was swollen and infected. I was in so much pain. Upon speaking to the lead piercer (White male) he told me that it takes up to a year for my nose to close. With that advice. I took out the painful piercing and I literally found the old exit. I had an old earring post keeping it open until the next day. That’s when I was able to buy a new nose ring and push the post through the right hole. It is literally almost a week later and my nose still is tender. I’m waiting for the new exit to heal. ONLY from my experience with the Latino male I wouldn’t recommend that anyone get a piercing or earring change from him. Imagine getting peirced with a round nose ring that is not sharp. Yes that’s the pain I felt. Now you can either believe me or not. Just know that no one would write this much if it...

First off, they try to scam you out of every dollar you have. Their jewelry quality is horrible and overpriced. I’ve gotten a few piercings here; I’ve had to replace the jewelry in my ear 4 times now because they keep BREAKING. My belly button piercing, which they charged me 70 dollars for is completely crooked. Can’t even do that right? Tony is completely inconsiderate and unhelpful. Customer service completely sucks. Very arrogant and condescending. If you’re not a pretty girl, don’t think you’ll get “good service” because that seems to be a deciding point for him on whether or not he treats you well. Another man there, the one who wears a Yamaka, td me he wanted to impregnate me??? Because that’s an appropriate thing to say to a customer right? Completely sexist and just plain rude. He went on for a good 10 minutes, in very specific detail, on what he wanted to “do to me”, meanwhile I was just looking for someone to change the jewelry in one of my piecings. After all of this, I go in the other day simply to ask them to put in a piece of jewelry I already own into my ear because I was having trouble screwing it in myself, and tony refuses to do it unless I give him ten dollars. It takes 30 seconds, if that, to help me put in the jewelry. I understand it is a business and they need to make money, but $10 for a 30 second process? Ridiculous. If you do the math, if his 30 seconds was worth $10, he’d be making $1200 an hour? Seems unlikely. So all in all, their quality is horrible. Their customer service is horrible. Their loyalty is horrible. Their attitude is horrible. They will not be getting my business again. Every friend I have who has gone to them has had a horrible experience. I hope they either get their act together, or just close down. The way they run their business is wrong. They...

Got a tattoo with my friends here a few months ago. The colors of our tattoos are fading, the outlines of it not straight and we were trying to get an appointment for a touch-up for over a month now. First, they're telling us that our artist is only there on specific days so we made an appointment for a week later. When we arrived on that day, they told us he is not working and said they cancelled all his appointments for the week (I received a confirmation for my appointment the night before though). Today, about a month after our cancelled appointment, I was calling them again just now and was told that our artist would be there today, but that touch-ups are only made on two days of the week, out of the few days he is available. They care ZERO percent about their customer's satisfaction and behave like the biggest idiots. I regret getting that tattoo from a place like that, I should have studied them more before going there.

Not to mention that we were as well kind of "forced" to get piercings when we got our tattoos. They want to get the most money out of you, in a selfish, rude and absolutely disrespectful way.

I could continue, but just be advised:...