The girl that does the piercing was with the customer before us for over an hour and a half before she even would be able to do her piercing. Seems she was applying for a credit and was having some difficulty getting approved. When we arrived she was the only person on front of us so we decided to wait. Had we known it was going to take 45 minutes before her issues were resolved we would have gone to somewhere else. The person who was working with the girl who did the piercing was useless. He had questions for everything he did and she had to stop and show him what to do. It was a very frustrating experience. However my granddaughter is very happy with her piercing. I recommend if someone in front of you is having issues go...
Read moreNatasha was truly phenomenal. I purchased a stunning anklet from her a couple of years ago, and recently noticed it had become a bit loose. The moment I mentioned it, she didn’t hesitate. She immediately made the adjustment on the spot and ensured it fit perfectly again. Her professionalism and genuine care for her customers really stood out.
To top it off, she was incredibly kind to my two little girls, even offering them a sweet little treat that left them smiling from ear to ear. That thoughtful gesture meant so much.
Exceptional service, quality work, and a warm, welcoming environment—I’ll absolutely be returning and...
Read moreMy experience was excellent. Julian, Nejada, and Arlene took such good care of me and made it a point to make sure I was satisfied with my purchases and piercing. Before coming to the palisades, I went to the garden state plaza in NJ; here I was sold the wrong product and was misinformed about the return policy. I was able to return a product at the palisades location, buy 3 earrings meant for the piercings I have, and get a piercing that looks awesome. All three employees created an environment of comfortability, honesty, fun and good information. Can’t wait to see...
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