NEW built our dream home; if I could go back and start the process over again, I'd choose NEW again and again. I worked primarily with Jake and Luke (together, I consider them the dream team). I could write a treatise as to why this is the case, but for the sake of brevity, I'll focus on a few.
(1) They are masters of their craft--the caliber, breadth, and scope of their work is unmatched. Everything from coordinating the colors of the deck, siding, tongue & groove, to the many technical components of actually building the house, there was no task too easy or difficult; importantly, they took the time to tackle each task with the same care and attention to detail.
(2) NEW takes away the headache of building a custom home. Admittedly, I knew very little about construction. At every step of the way, NEW always graciously took the time to explain the process, where we were at, and where we were headed. The communication was top notch. I appreciated they let me be involved in as little/as much as I desired, and were always responsive to random things that popped up in the middle of the night... (there were only a few of these things that popped up, and Jake was always five steps ahead).
(3) Maybe most importantly, NEW managed costs and expenses with care, and were always transparent and honest. They took the time to find items at the best cost. They always gave me options, and took the time to provide an analysis beyond the numbers to help advise me as to the best use of my money.
I'll be forever grateful to NEW for my dream home! It will be treasured by our daughters and for...
Read moreI first noticed New Energy Works (NEW) in 1990 when I signed up for a timberframing class at their then Shortsville location. Our group of 12 students, led by the amazing Jonathan Orpin, learned how to sharpen our Sorby chisels (which we got to keep), make a mortise and tenon joint and together, construct a timberframe porch for one of NEW's clients. A year later I contacted Jonathan to construct a Douglas fir timberframe on our 1968 colonial house in Fairport, NY. I was impressed with their total handling of the entire project from permits to high quality and talented tradesmen that were enlisted. The day of our raising it poured all morning but that didn't seem to matter because at the end of the day our new frame turned out perfectly. I would totally recommend NEW for your timberframe project! They will impress you with their attention to details and will listen to every request you have. Thanks again to NEW for our beautiful addition to our...
Read moreI sent an email looking for information on March 11, 2021. The website says no in person consults at this time. Like most companies, even though they provide information to communicate via email, they fail to email you back or provide you with good service. I haven't heard back. Don't bother now, I'll pass.
Edit for owners response: on the website I went to contact; finger lakes; and emailed ty as it said design/build by his name.
They were very polite and responded to my email despite my poor...
Read more