I am wondering if anyone else that has shopped at Rochester, NY Citi Trends in Greece Ridge Mall. Have also experienced any bad experiences with the workers stealing their items after being put on layaway ? I have had more than one experience with this happening to me. I have had missing items from my layaway at the time of final payment for pickup. Then just today I went to to make a down payment on my layaway and, I was told that I had canceled my layaway. After two day's before that paying a small amount down on it. Which was a lie I never canceled my layaway. I realized that on that layaway the manager who took payment from me on that day was the person who had canceled my layaway. After I had left the store because I never canceled my layaway. Why would I want to cancel it if I'm coming there to make a payment on it. Thay doesn't make any sense. So the receipt that I was shown was a new receipt. For a new layaway with some of the items that I had on layaway not on that receipt. She cancelled my layaway after I had left the store. To take off the items that she wanted to purchase. I have on several occasions had very poor customer service. As well as items being tooken off of my layaway's. Also they have told me on several occasions that they don't see certain layaway's in the system on their computer. So if I don't have my receipt then that's My loss. I have had a layaway canceled. That they're trying to tell me that I have already received payment for, that was a lie. Wondering if there is a corporate number that I can call to...
ย ย ย Read moreWe came here for the first time, everything on the store is nice exco the staff,walkin w to this location staff tell my mother with a attitude for her to leave her bag at the front.by telling they costumer to leave there bg at the front is racist profile a person'! Is wrong is more then wrong.so I diced prosecute the situation, with the general manager, no heneralgmanager came to me to talk Beasley obviously they r not well prepared to hadle this tipe of situation no education at all.my mom and I go kick out the store by the staff store literally arguing and saying names,so sad the this tipe of situation happens in this store. Never come back again. you need to put you dog's n a leashes! ...
ย ย ย Read moreThis is such an amazing new store it was beautiful to see that is African-American run and good quality clothes and shoes at very low and convenient prices I love this store it's amazing I will go again and I will always recommend it to people I'm not sure if they sell Furniture but they definitely have good quality clothes for children and adults alike and they carry plus size and big men closed so it is a very great place to go check it out I'm sure that you'll enjoy it it is very Urban trendy so if you're not into the urban trendy stuff maybe it's not the...
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