LOFT — Local services in Town of Greece

First time here today because of the semi-annual sale caught my eye. I usually have low expectations with customer service because they usually don't pay attention to me while they mindlessly fold clothes. However, I was lucky enough to meet Darlene, who surprised me with her kindness. She immediately took the items I was holding and made a fitting room with my name drawn on it with a heart. She addressed me by my first name, asked if I needed anything while I was trying on clothes, looked for other sizes on a romper that was too small for me while I was in the fitting room, and complimented the items that I did choose. I wish I could meet more people like her while I shop. Thank you, Darlene, and I will...

I love the loft. Been a supporter for many many years. They take a lot of my money. Today I was in need of an outfit last minute and couldn’t shop online even though the online sales were better than in-store today specifically. I got the vibe that they thought I wasn’t gonna spend money so they weren’t going to bother offering me assistance and that was disappointing because there are my go to place and I needed an outfit!

I was so put off that I actually put down the clothes I was going to buy and walked out because I didn’t want to give them my money!

Not one person working there offered me the...

Store manager was very over the top. I believe her name was Sara. I hated how she was always in my face asking if I needed anything, even after declining twice. Not everyone wants to be greeted and followed through the store. The other young girl working was...