Rockville Camera — Local services in Town of Hempstead

As a relatively inexperienced film shooter, I've been coming here for about the past year and a half to have my 35 mm film developed. The staff is so kind, patient, and helpful every single time I've come and is the reason I continue to make the 30 minute trek in both directions to have them handle my film. The service is also super quick which is great. Once, as a newbie, I had basically ruined my rolls via a comedy of errors (not using flash, opening the film door while in use, not loading the film correctly itll get crinkled). They actually called me while trying to develop my film to give me a heads up that the film look damaged, instead of just handing me back blank prints. They then explained a lot of the things that I had been doing wrong, and I haven't made those mistakes twice because of them. Very much...

Customer Service is everything these days, especially when your field is so easily replaced by a few clicks with online ordering. Asked a pretty simple question of recommendation in which I clearly needed guidance. I received a short response reiterating that my request was vague. (It really wasn’t) I was asking for ideas and pricing on having a picture printed on something as a memorial for someone. I asked if they had a website or flyer showing what they can do with pricing but he wasn’t having it. I left there questioning what just happened?! Rude & dismissive, define my experience here. I’ll take my...

This was my first job as a teenager in 2000 so I have an affinity for them! The small photo shops are non existent and it’s nice to see this place still thriving. The business is still run so professionally and they are EXTREMELY helpful! I have left film/negatives there way past the time( even forgot about it) and they are so kind that they held on to it and called me. I had several rolls of decade old film and they did their best to recover it and put all the photos on a flash drive. They are definitely 5 stars all the way. Great pricing and exceptional service! They do it all! Thank you so...