I ordered an item online and when it arrived, it was shattered. It was packed in a thin box with one thin layer of bubble wrap, not a shipping box. I notified store as soon as I received and provided pictures. The store emailed back that it was surprised it didn't make it through USPS (shipped from New York to North Carolina), but they would be happy to refund. I have not received refund and have reached out several times with no further response.
Update: The store did respond after a minute, apologized and said they would reship. I'll wait a bit, it hasn't shipped yet, I appreciated the response.
9/5/24 - I received replacement last week, well packaged. I would not hesitate to order from this store again. I love my item, shipping was fair, and item shipped promptly after...
Read moreOne of the cutest shops in all of Woodstock with a treasure trove of fun gifts, decor, and accessories. I could have easily spent an hour looking around and admiring everything they had to offer. The owner was super sweet which made it all the more enjoyable to support this business. Will definitely return next time I’m...
Read moreI thought I would just look around but there were so many creative and awesome items in this store and the person working there, I think the owner, was amazing! She went above and beyond to help me with something. I got a cute bag, stickers, a manifest journal, mints and more! Sharing this store link...
Read more