Outstanding service and attitudes. I was greeted within 3 steps of entering and asked if they could help me find something. "Mechanical pencils", I replied. We were there in ~ 5-7 seconds...the cheap ones. "More expensive", I replied. Once again, we were there in ~ 5-7 seconds. "0.7 mm...metal tip", I stated. He pointed at two options with nicer grips. DONE! It took me longer to choose between the two options than it did for me to walk in, get greeted and be shown where the product was shelved.
No screwing around trying to up-sell me. Straight to the point.
Nice clean place inside and out. Calm, quiet atmosphere. Engaged employees; I didn't see a single lazy turd just there to get paid!
Don't forget to hit the THUMBS UP button if you found my...
Read moreThis location just started taking Amazon returns and it seems like the employees totally resent it, been there twice but at least the first guy was professional enough to pretend like a normal person. I just left there after dropping off a few Amazon (4 total) and the employee just said 'here' to hand me the receipt and he actually asked me if I wanted my receipt. Um yea, I do want the receipt. How else will I prove that I even dropped them off and someone there isn't just going to take my items? Quick question to that employee, would YOU want your receipt?? Hope he has a better day - he could certainly take a lesson from the customers on customer service. I was much friendlier to him than he looked like he was going to be all day. Not sure how he even...
Read moreI'm getting really tired of companies wanting my phone number.
I recently went in to purchase an item, and the employee was explaining the point system to me. I listened to him for a bit, said I'm not interested and skipped. He then REOPENED the Point-of-Sale "enter in your phone number" prompt, saying "Are you sure?" And explained the EXACT SAME INFORMATION TO ME.
Yes, I understand that I DO NOT want to give this company my phone number, because it leads to spam in my inbox. I DO NOT shop here enough to want to earn points on my purchases. Having your rewards program is one thing, but having your employees so desperate to make "no" not mean "no" that I have to put my foot down just so I can spend money at your...
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