Me and my family had a wonderful time at the aquarium and lunch and decided on dessert.. we had never tried this place before and my mom's favorite dessert is cinnamon rolls so we decided to try it. We walked in and were greeted and then ignored until we got to the counter. When we got up to the counter my grandfather ordered a separate order at the cashier for half a dozen plain cinnamon rolls. After he placed that order I walked over after clearly stating our orders would be separate and began to order a customizable cinnamon roll. Shortly after me and my mom ordered what we needed as well as my sister, I check to see that our transactions are seperate..this is when the cashier woman decides to tell us that it will have to be all together because the first transaction wasn't paid for so my grandfather ended up paying for all of us. Then we were I formed it would be about a fifteen minute wait for the six cinnamon rolls and an additional 8 for our individual rolls. As we were waiting they served the pre-made cinnamon rolls that could've been served to us to the couple who came in well after us. And the worst part of this whole experience was the customer service skills that were nowhere to be seen with the woman who helped us. She was constantly sighing at us seemingly frustrated that we didnt know what we wanted. I saw her roll her eyes at us multiple times as we checked our food when it came out and asked any questions about the place. Also they were very unprepared with their ingredients which caused people to start to pile up inside the store. Lastly the cinnamon rolls are very sweet and can only take a few bites before you have to stop but the presentation was awful and it looked like slop on top of a cinnamon roll.. I was expecting these rolls to atleast be somewhat similar to the displays considering that is what they advertise. Overall more disappointed then excited about this place and probably won't come back unless they get some staff who actually know what...
Read moreCinnaholic is an absolute game-changer! As a dessert lover, I've tried cinnamon rolls from all over, but nothing compares to the incredible experience here. The fact that their entire menu is 100% vegan is just the icing on the cake (or should I say, the frosting on the roll!). The "Build Your Own" concept is brilliant. You get to choose from a mind-blowing variety of frostings and toppings, creating a custom masterpiece that's exactly what you're craving. I went with the "Cookie Monster Roll" and it was pure bliss—the cream cheese frosting, cookie dough, and chocolate sauce were a match made in heaven. The rolls themselves are unbelievably fresh, fluffy, and perfectly baked. The staff is always so friendly and patient, happy to walk you through the options and make recommendations. The shop has a great, clean atmosphere that makes you want to sit and savor every last bite. Whether you're vegan or not, you will be blown away by Cinnaholic. The quality, creativity, and taste are simply unmatched. This place is a must-visit and easily earns a...
Read moreI recently moved to Tulsa from Las Vegas, where Cinnaholic is well established! It was a hard goodbye when I left, but then I heard one was opening here! I was so excited that I bought several for me and some friends, since it was their first Cinnaholic experience! Everyone was SUPER pleased. Rolls were fresh, delicious, and service was seriously amazing, like the best I have had in a long time. I understand some people say it is pricey, however everything here is vegan. When things are plant-based, the ingredients tend to have a longer process to get to your table and are higher quality, so that considering, it is very fairly priced! Definitely try the cookie dough, or if you are trying it around the holidays, I recommend the gingerbread house roll! If you don't see anything on the menu you would like, make your own with their unique icing flavors and wide variety...
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