Shoe Dept. Encore — Local services in Tupelo

Was not greeted at all when we walked in. Two African American girls "working". One sitting on a box on her phone the other standing at the register on her phone. Saw an elderly woman call her over for help. The lady asked about the shoe size. The worker said with a smart mouth whatever size it says is all we got. The customer said I was asking you the size because my eyes are bad and I can't see well. She snapped well you didnt say that to begin with and just turned around and walked back to talking on her cell phone. Left the poor little old lady standing there holding the shoe. You dont treat customers that way. I needed shoes but I'll be damn I give my money to a company who hires people who treat elderly that way. Do not know the employees names as they never spoke to us or offered assistance but we were there before 8 PM on Saturday Sept 5 if the store wants to check who...

Walked in with a shoebox I got from Jcpenney.Was greeted by an African American woman who may have been the manager. I was trying to find a similar pair like the ones I brought in because my daughter could not fit the ones from JC Penney.Walked around in the store for about 20 minutes trying to find another pair. No one offered me any help, but when I walked out of the store and halfway to Belk,the same lady that greeted me at the counter chased after me and accused me of stealing!They don't have to worry about me...

Loved this shoe store . Took my granddaughters and daughters and bought shoes for them . Great selection, great prices . Well stocked. Wish we had one like this in columbus . Our Burlington shoe store in columbus ms is horrible, horrible, terrible , terrible selection of shoes ,...