Dulce Sueños Furniture — Local services in Union City

Mi experiencia fue HORRIBLE!!!! Primero me cobraron doble! Por un futon! Despues me dijeron que si no imprimia el recibio no me habian cobrado! Y Eso no fue Cierto! Lo compre un sabado y me dijeron que si me Lo mandaban ese dia no me Lo podian armar. Espere hasta el lunes y el delivery me Lo dejaron en la casa sin armar! Me dijeron que si no daba propina no lo hiban ar armar!! Aunque Espere hasta el lunes por que me habian dicho que si esperaba me Lo armaran!! Yo siempre trato de comprar de Los negocios de mi ciudad pero esto fue la PEOR! Experiencia que yo he tenido! My experience here was HORRIBLE!!! I was charged twice for a futon! When I called them to tell what they had done they asked me how I knew I was charged twice! I explained that I have an app. That I checked and saw they charged me twice. After 2 hours I finally called my bank and they! Removed the second charge! I purchased it on a Saturday and was told that if I wanted it delivered that day, They were unable to build it. So I waited until Monday and was told that if I didn't "tip" the delivery person they wouldn't build it. I was at this point extremely upset and told the owner I shouldn't have to tip. The owner told me I didn't have to and they would still build it! HOWEVER!!! When the delivery man dropped it off he told me he was informed that if I didn't "tip" him... to just drop it off and leave. Which is what he did! I am DISGUSTED!!! I always try to use the smaller business in my city. But I will NEVER...

The man tells you, in order for delivery, you have to pay them atleast a $40 tip cash. Because "their policy is they have to put the furniture together, if not they dont deliver" These guys were happy to not have to put it together. And I tipped them way less $5, I just moved in, and out of a shelter. Where do you think I have 40 dollars? I told him "yes id pay", then he signed the paper to confirm delivery. Its not very nice that you tell customers that, some of them are tight with money. Or have no money at all. I will be calling the supervisor at the welfare to inform them of your...

HORRIBLE customer service. OWNER was scolding my 65 year old mother for not saving a receipt. He confirmed he had a copy of the receipt but would have to look for it. He had my elderly mother going in and out of the business looking for the copy when all he had to do was some scrolling. I have a $100 credit with this store that he can truthfully keep because i refuse to furnish my new apartment with anything related to this business. Do NOT recommend. He also sells stuff you can find on amazon from the same manufacture for over...