William S. Rich & Son — Local services in Union

Mariel was an amazing help. I wanted to get my father's wedding band re-sized (enlarged) to fit me. Mariel explained the procedure and I agreed. She was very thoughtful and helpful. She was able to stretch it instead of having to cut it. She stretched it until it was perfect. I asked how much, and she said NO CHARGE! I wanted to pay she wouldn't except it and said, I can't except tips. Thank You so much, I will have this ring and memory forever. I also went here once before to replace the batteries on my watch's, and they charged me less than anyone else. They set the time and date. I will definitely go back and am recommending them to everyone....

Honest, patient, non-judgmental, fairly priced, respectful, pleasant, enjoyable, professional, quality service. Truly OUTSTANDING customer service. Mark, Mariella, and the rest of the staff have been so wonderful to us EVERY time we've gone in. Not a single time have I been disappointed with the service or the work. Without a moments hesitation, I would recommend them to anyone! Thank you guys for being so outstanding- you've got...

Horrible experience if your black and don’t want to be profiled or low balled go to the jewelry exchange across from The Woodbridge mall you’ll be treated like a person not a color and they will give u reasonable prices /options not an offer to give u quick cash for your addiction like unions location one of their employees wouldn’t even look at me offered me 150 for a diamond ring and...