I do not recommend, save your money, and go to one of the other local spas! I paid for a custom body massage for 80 minutes starting at 4:30pm I waited until 4:50 to be seen. They ended me before my 80 minutes she seem to be rushing through the whole process. I did inform the woman at the front desk and she apologized however, I did not. Get asked to speak to a manager anything. I was told a set price and when they swipe my card they automatically gave a 22% tip. I do not appreciate not being told about any hidden fees and not receiving my full time and even after informing the front desk, I did not receive any accommodation after. I wish I read the reviews before coming here. It sounds like everyone is receiving the same service. Bad, hidden fees...
Read moreThank you to the Bloom spa for coming to my family's rescue! I was busy working at a conference at the hotel, and my husband needed some help with recovery after a series of major surgeries and adjusting to altitude. The spa has a wonderful recovery suite, with oxygen and a super comfy recliner. The oxygen treatment allowed him to help maintain proper oxygen levels, relax, take an amazing nap, and get feeling well enough to enjoy the weekend. Allison, the spa manager, is always so kind, professional, and calming. The staff are also...
Read moreThe pedicure is a bit pricey, but they use quality products. They do have a sign posted at the front desk stating a 22% gratuity will be automatically added to services.
The main reason I gave a 5 star rating is Nancy, the wonderful person who did my pedicure. I came in on my wedding day needing a last minute pedicure. Nancy was so attentive and knowledgeable with her 35 years of experience. We had a wonderful conversation, and she made me feel so relaxed before my ceremony. We would go back just to say...
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