I took my watch to another business to have the battery replaced. After the jeweler changed the battery it did not work and he said the watch was broken and needed further repair besides a battery replacement. My impression of him was that he was either very incompetent or didn't care so luckily I took my watch to Cousineau Jewelers for a second opinion. I was immediately greated by a friendly gentleman and I explained my situation. He took the cover off the watch to gain access to the battery and noticed that one of the battery terminals was bent over and not making contact with the battery. He and I were very astonished as to how anyone could place a battery in the watch and not notice the terminal was not in the proper position . He fixed the watch while a waited and said there was no charge, he just wanted to...
Ā Ā Ā Read moreI have been dealing with this jeweler for over 24 years. JD and Shelly the owners pierced my daughters ears over 24 years ago. I also purchased a watch in 2008 that the owner J.D. created that I wear every day. I was always a Seiko girl but when my Seiko died, J.D. the owner introduced me to his line of watches . This watch has by far exceeded any of the seiko watches I have ever owned. I take in to Cousineaus whenever it needs a new battery or just a good shining and JD the owner, stands behind his work and makes this watch look shiny and like new every time. There is no jeweler I would trust more and highly recommend to not only provide quality but also customer service that is by far lacking with most businesses these days. If I could give them more than 5 stars, I definitely would. It is...
Ā Ā Ā Read moreExcellent, one on one service, JD explained my options, In which was much appreciated . My rings that needed repairs were my wedding set which are an antique setting. They re-sized , straightened the one band, cleaned and polished they look Beautiful. I feel I have found a jeweler that takes pride in each piece of jewelry. Larry is in the back, is an excellent, great work on my pieces of jewelry. They also repaired a scarab bracelet that I was putting off. Meanwhile, the selection of jewelry for is unique. Atmosphere was very pleasant and relaxing. I never realized that Cousineau Jeweler had been in business for over 30 years. Definitely my go to jewelers from now on. Thank you so very much. Love the...
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