Worst customer service ever. I ran in a little after 9 o’clock to look for a specific Halloween mug that was sold out of at HomeGoods. I thought maybe TJ Maxx would have it. I was only running in and out, and I was told to ask for Melissa Because that was her department . I could not find her on the floor help so I proceeded to look through the mugs in the back myself.
It was not there, but There were boxes on the floor, and I started to open the boxes to see if I could find the specific mug. The boxes had four mugs in each. Melissa came up to me and specifically told me not to open up the boxes because they were responsible if anything were to break. I inquired if she would just open up the last two boxes so I could check one of the mugs in each to see if it was the specific mug I was looking for. She refused and pushed the rolling cart away from me and I told I had left merchandise on that cart that was fragile that I was carrying up to the register. I asked her again If she would please open the two boxes and she still refused. She needs to be taken off the floor and not deal with customers. The manager should put her on the register where all she has to do is ting up merchandise and not deal with people. Customer service is not her Specialty. Don’t do a job if you’re not willing to do it to the best of...
Read moreJust love shopping T.J.Maxx! It is always fun to shop around and look at the new merchandise. The pictures do not do the clothes justice but I am not a photographer. They really look good on! Unfortunately, with Covid, you can no longer try on in the store, but they let you return so no problem! I return within a few days. The cashier was courteous and professional, checkout was easy. The store was neat and clean. I highly recommend shopping...
Read moreI love to shop tjmaxx they have a lot of good stuff with good deals, today I was very surprised find out a MK woman coat on the clearance only $32, when check out,they told me that is not the right price, ask me to wait and call another lady look on me, then they told me that is not the right price,feel like I do something bad , no any sorry, just ask me if I still want it on original price,make me feel very uncomfortable and really...
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