We had not been in for a few years after a previous bad experience but they were the only ones in a 50 mile radius with what we needed today. The service we received today was an amazing example of fantastic customer service. They greeted us when we walked in the door and they asked what if we were in for something specific and we told them what we had found online that was in stock in store and he led us right over, showed us alternatives as well and even though they had other customers in the store they were helping we didn't feel at all as if we'd been abandoned. They went in the back and got us a second one when one on the floor had a minor defect and carried them our car for us as well after we paid for them. Also the added bonus the chairs were on sale that wasn't reflected online. Over all an...
Read moreGood selection of items, but the staff is rather indifferent. I asked for some help, and the guy pointed in the a general direction then turned away. Maybe he was in a bad mood.
Regardless, one of only a small number of outdoor stores in the Astoria area so your options are limited.
They sell bicycles here but the selection for those isn't very good. Some run of the mill road...
Read moreWaited over 15 minutes in the shoe department and still nobody came to help me. I went to the front desk and still had to wait for the clerk to even acknowledge me while he was just standing there. Shouldn't the employees be kind of cruising the store checking on customers to make sure that they are doing okay? Not just standing up front leaning on...
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