Best Buy — Local services in Warwick

I hate to have to say this but watch out for Tony while cashing out at the front register. Yesterday, I was in Best buy in Warwick on Bald Hill road and I left a very nice review for Sam L. (He was a pleasure to work with). I came back today to make another purchase since I had such an easy experience yesterday. Today, when I was cashing out, Tony tried to get me to sign up for the Best Buy rewards membership. He tried to get me to swipe my credit card for the membership while leaving out very important information at the time of his pitch. It would have been nice to know that the membership requires a $49.99 annual fee. He was very quick to input the membership SKU and proceeding to the next screen while promoting me "okay just swipe your card"... Looking for a purchase commitment while not providing any details. It wasn't until I saw the disclosure on the screen of the card swipe machine that there is a $49.99 fee. I found that to be extremely shady and tactical. Also, yesterday the items I purchased were $39.99 ea. TODAY, they were $49.99.. Tony then said "oh our prices change everyday" 😔 This is very disappointing that your staff has been trained to attempt to manipulate customers into signing up for the membership without disclosing the most important piece of information which would assist that guest in making an educated decision. I would NEVER in a million years allow that sort of behavior under my management. I worked at this exact Best Buy location in 2008, way before the music/movie department got rid of CDs and DVDs. The culture here is not what it used to be. How is something $39.99 on a Tuesday afternoon and then $49.99 on the following day, Wednesday. That's absolutely ridiculous and petty. A sale runs weekly. This "daily price change" will be the downfall of every single remaining Best Buy brick and mortar left in existence in Southern New England.

Regardless, I made my purchase because I'm a Pokemon card fiend! 😁 However, I promise I will never ever ever ever shop here again after I pay off the air conditioner I purchased yesterday and the multiple boxes of Pokémon cards, on my Best Buy charge.

I recommend other to shop at Target or GameStop for any and all electronic needs.

Get it together people...

I recently had the opportunity to visit Best Buy, the only store of its kind in Rhode Island, and wanted to share my thoughts on the experience. Best Buy is known for its wide selection of gadgets and electronics, and overall, it lives up to its reputation. However, there are some aspects that left me wanting more.

First and foremost, one of the biggest positives of Best Buy in Rhode Island is its extensive stock of gadgets. Whether you're looking for the latest smartphones, gaming consoles, or home appliances, they have it all. It's a one-stop shop for all your tech needs, and that's definitely a big advantage.

However, one notable downside is that Best Buy in Rhode Island does not carry very expensive speakers in Magnolia for demo purposes. This could be disappointing for audio enthusiasts who wish to test high-end audio equipment before making a purchase. It would be great if they could expand their range and include more options for those seeking premium audio experiences.

Another aspect that struck me during my visit was the store's organization. Unfortunately, it fell short in this regard. The layout and overall appearance felt clumsy and disorganized, making it challenging to navigate and find what I was looking for. This aspect definitely needs improvement, as a more streamlined and efficient store layout would greatly enhance the shopping experience.

On the positive side, Best Buy remains one of the best stores in the area when it comes to electronics. Being the only store of its kind in Rhode Island, it offers convenience and accessibility to residents. The staff members I interacted with were generally helpful and knowledgeable, providing assistance whenever needed.

In conclusion, Best Buy in Rhode Island is a mixed bag. It excels in terms of its extensive stock of gadgets and electronics, catering to a wide range of tech enthusiasts. However, the store falls short in terms of organization and the absence of high-end speakers for demo purposes. If you're looking for a convenient place to shop for electronics, it's a solid option. But if you value a well-organized store and seek high-end audio experiences, you may want to explore other alternatives...

My husband and I went to the Best Buy in Mansfield, MA so that I could trade in my iPhone for my free upgrade. They did not have the 64gb iPhone 5, but the manager, Brad, was very helpful and apologized and said he could put it on hold at the Warwick, RI store and that my iPhone had a trade-in value of $128.

We then drove 45 minutes to the Warwick store (Saturday, March 30th - we arrived there at 8:15pm). When we got there, Addy, who claimed to be a supervisor looked at my phone and said they wouldn't take it for a trade-in because there was water damage. I told her it was never wet, not even out in the rain. She was rude and said there was no indicator showing. We called the manager at the Mansfield store and he called them at the Warwick store. He had checked my phone and it was just dirty in the headphone jack, the indicator was white, not red. My husband then went back into the store to ask them to show him where they saw the indicator being red, asked them to shine a flashlight because when he did he saw the white indicator. The supervisor said no, she would not show him. We are both very frustrated because we take good care of our phones and do not need to be treated like we are criminals trying to steal through a deal. The phone department people were very rude and not helpful at all. We will not be doing business with Best Buy ever again. Their stores are a disgrace and they don't care about their customers. The only one willing to help us was Brad at Mansfield and unfortunately he couldn't because he didn't have the phone we wanted.

Oh best part is, I just learned that Addy lied about being a supervisor. She isn't one. Really nice. We drove 45 minutes for nothing and are done with Best Buy. We are looking into buying a laptop and it won't be from...