LA Fitness — Local services in Warwick

The gym is fine if you don’t want anyone working there to greet you besides Stephanie. With the exception of the newly hired kids club employee Nina ( who is amazing ) DONT AND I REPEAT, DONT LET RENEE WATCH YOUR KIDS! I have had several “Are you F-ing kidding me ???” Moments with her over the past year. Firstly along with the others she has a personality that is uninviting and disinterested. She consistently gripes about her job to the parents taking their children there to be watched by her? She says she hates it. Why would she do that-would that make you feel comfortable to have your kids be watched by her? Probably not! She also makes comments such as why would you take your kids out in “this weather” passing judgment about your parenting skills and also trying to make you feel guilty that she has to work in bad weather conditions. We live in New England it snows for three months! Get over it and who do you think you are telling me when to work out ?My 3 year old can go to the bathroom by herself with supervision. When i finished working out and returned to get my 2 children I asked my daughter if she had to use the restroom before we left. Renee said she just did. Then I asked my daughter if she wiped and she said “No, Renee just pulled her pants up.” Really? My son who was probably 15 months at the time fell and split his frenum ( Tissue in the mouth that connects the top lip to the gums). Accidents happen so I didn’t make a big deal about this, but looking back I’m sure she was sitting in her “cubical” calling x-gym members to rejoin the facility-why would this be happening at all? Maybe I’m silly to think someone paid to watch my children should actually watch them and not be calling from a paper list reaching out to old members? But last week was the final straw that broke the camels back. The gym daycare was so slow, there about four kids including my two in there. I worked out for about an hour and went to get my kids. Upon entering the Daycare Renee showed me half of a chewed Nerf football stating that my son “ate” half of the football !!!! On top of this, my daughter ran up to me saying she had to use the bathroom and on my way to the bathroom I saw my son only wearing a diaper and a sweatshirt. His socks, shoes and pants were completely off of him! However, she was in the gym kids club the entire time. How could she possibly have missed the fact that my son had chewed half of the nerf ball? I just could not believe this had happened. There is no possible explanation for her lack of interest in her job and the care of the children she watches. This is completely ridiculous! When I reached out to corporate in regards to this situation they were unresponsive so again please do not trust your children under her “watchful eye”! This is not a family gym. The daycare is not open on Sundays and children cannot go in the pool. There is only one person in the daycare at all times, regardless of the number of children and babies -the whole set up is completely absurd especially considering how much you pay to be a member there with...

I honestly was going to try and give this place a 3 star rating because of the cleanliness of the locker room and gym. The showers curtains need to be replaced, the bathroom is never clean. The reason I’m giving this place a 1 star review is because my wife and I both complained to the manager about problems we had with the gym and the response we got was enough to make me want to explore better options. One morning I was working out and a ceiling panel fell from the gym and crashed right next to me, I told the front desk and we worked together to move it, I called Later that day to report it and the person who was on the phone with me was not too professional about it, they talked about the movie “Final Destination” and to count my blessings. He said that corporate would be notified. When I told the evening shift manager why I didn’t want to renew my membership, he said he never knew about the ceiling panel and that if I stuck it out, I could get one free month for me and a guest. Why would I bring a friend to a place that almost killed me? When he asked my wife what problems she had with the gym, she said she was tired of people taping Christian propaganda to the equipment. She would find things like “Jesus Saves” or “Don’t live in Sin, Find God.” He told her that there was nothing he could do about it. She also wanted to go to this gym specifically because she misses swimming but there are swim aerobics Mon, Tues, Thursday and the instructor tells everyone they have to leave the pool for 5 people, on top of the fact that they crank the pool to 83 degrees. It can take up to a day or two for the pool to get back to an appropriate temperature and I never knew sweating while being in water was possible until I tried to swim with my wife on a Monday before being kicked out for a very underwhelming amount of people that could clearly just do the class in one lane of the pool. When we went to yoga at the gym, people would still use the room to do aerobics and were not there for the class, there was room for them, not sure why the water aerobics instructor was fixated on having things her way or the highway. All I can say is my positive experiences can be relaid to the 5am opener who was very undervalued and under appreciated by both the staff and gym members. He made that terrible place just a little bit better and I hope he finds me at the new gym I signed up for. Stay very far away...

I have been coming here for a couple years now and the care and quality has declined immensely.

Let me start by saying that the entire staff is very friendly, outgoing, and helpful. This isn't a dig at them. I truly enjoy them. This is mostly about the clientele.

The facility is hurting. The place is filthy. The locker rooms have urine all over the walls and it smells perpetually of pee. I would expect members to take better care while aiming, but it seems that level of respect for the facility is gone. There are, in fact, bugs and mold in the locker rooms and the sauna matts do have growth on them some of the times. The lockers themselves are dirty and some are even broken (once again, members are not respectful of others).

Other members enjoy smoking pot or vapes in the locker rooms as well. I don't really care what you do, but the gym locker isn't a place for a group of high schoolers to get high or vape, especially with others around in a poorly ventilated area. Again, members don't respect others.

The equipment is a bit worse-for-wear. They could use an update or repairs. Members often leave weights thrown about the gym and rarely re-rack weights. When they are, the laziness doesn't exceed expectations and you can expect that the weights are in the wrong spots or missing entirely.

I wish that there was more availability of paper towels in the bathrooms and for cleaning equipment. It seems like there is a lack of paper towels or cleaning supplies, which makes cleaning equipment hard. Sometimes there's no soap in the bathroom too. Some of the attachments need to be replaced, but that hasn't happen, and likely will not.

The gym itself would be in better condition if it's clientele actually respected the environment. I find that there's a lot of disrespect for other and the equipment. This leads to a poor experience and a lot of the uncleanliness or poor experience you might have. While the gym could have better equipment and a bit cleaner facility, the majority of this problem is attributed to the people working out here, not the staff. I'm not sure I'll be a member here much longer, but options are slim...