UPDATE: Shortly after posting about my experience, I received a call A1 Construction, and text from Sean informing me that an estimate would be sent. I provided the information requested and received it last night. I have chosen not to delete my review, as requested, because it details my experience which can not be negated.
REVIEW: I write reviews when I think that buyers need to beware for them to make informed decisions. Unfortunately, I did not have the same 5-star experience as the previous 77 reviewers. Scheduling an appointment was easy except the “request a quote” button on their webpage does not mean that someone will contact you. I ended up calling the number a couple of days later to schedule.
Sean arrived on time, and before seeing my problem he inquired 3-times (back-to-back) if I had any other items that needed repair. My reply each time was “no”. I have some sales experience so immediately felt like I was being upsold and had not talked about my problem or built a rapport yet.
We reviewed my problem area (nothing technical), and he gave me a verbal quote of $4500. I requested a written quote with a breakdown of the repairs which I stated when I scheduled. To my surprise, Sean told me that “we are old school and do provide written quotes”. After he left, I texted him to let him know that I requested a written quote when I scheduled. To date, he has not responded.
This company hands out nice car flyer postcards as business cards, and has nice logo trucks, but does not provide written estimates. Something is wrong. Based on my experience, it appears that A1 Construction may be looking to take advantage of certain...
Read moreI found A1 Masonry Contractors through these reviews, and I'm writing one now because I appreciate that they led me to this company. We needed a lot of masonry work. I met with three companies and John sounded most professional. He offered great ideas to simplify the work and cost, and had knowledgeable suggestions about materials and colors. In addition I saw the company several times in my neighborhood the past few years i also checked his work online, and he showed me his larger gallery of very beautiful masonry work completed at other homes. His team was incredible. They worked long days, cleaned up at night, and returned early the next morning to continue. Their work was precise and beautiful. We were so pleased that toward the end we added another project. All the jobs together took half the time we expected and we now have beautiful stonework around the property. We have more projects for the future as we get to them, and will definitely turn to A1 Masonry Contractors when we're ready. Of course we highly recommend them a team of...
Read moreI would recommend A1 Masonry Contractors for your repointing needs in the DC area! Having lived in DC for 10 years, it feels like every time I hire a contractor, I run into communication issues and getting my projects prioritized and finished quickly. However, A1 Masonry called me minutes after submitting a request online for a quote and came to give us an estimate within a few days- they were extremely professional and on-time! Once we booked them for the job, they came the next day and took care of our repointing/tuckpointing project. The damage to our brick ended up being more extensive than expected, so while our original quote was almost doubled by the end of the job, I was thankful for the transparency of how to appropriately fix the damage and prompt communication of the change in the job that needed to be done. I am pleased with the prompt service we received, professionalism, and prioritization of...
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