I inherited my Mom's engagement ring, and decided to have it reset. We looked at 6 different jewelers, and I was about to settle before we made a last ditch effort and tried Market Street Diamonds. One of the best decisions I have ever made! I had a dream ring in mind, but had yet to see anything like it (anywhere.) I fell for the 3rd ring I tried on at MSD, and the staff made it clear we could make any customizations that we wanted!
Service- Eva was a dream to work with and sent regular email updates. She went above & beyond in helping me try on half the store so I had NO regrets about the design. This was the first store that treated my mom's ring the way I did. At EVERY other store they would say "whats what stone, about a carat?" 2, actually. "Its a cloudy stone" RUDE. MSD told me how beautiful it was, complimented me on it and noted that the stone just needed a quick cleaning to be back in sparkling shape. They understood my emotional attachment to the ring and were extremely respectful of that.
Quality - Dino Lonzano is the owner & designer at MSD. he has his own line sold in the store (among others.)This was the only store I was able to meet with the designer, get his expert opinion, and shake the hand of the person creating something I will pass onto my children. Dino listened to the design I dreamed up & it came out BETTER than my dream! Its stunning, I get compliments on it from everyone. Even cab drivers! Plus, it was specially created for me. How awesome is that?!
Variety - I'm not going to lie, when we saw the gorgeous interior of the store with the amazing products and realized it was on M Street in Georgetown, we didn't think we would be able to afford it. But, MSD has rings at every price point. Out of the 6 jewelers I looked at in DC, they were the most cost-effective. They also have an amazing variety with several cases of rings. No worries about seeing a handful of rings that all basically look the same. Dream ring, dream service, at an affordable price? HEAVEN.
I will absolutely be a lifelong customer. I can't stop looking at my gorgeous Dino Lonzano custom engagement ring, and when I do I think of only how positive the...
Read moreI had a very specific, nontraditional design in mind for my engagement ring, that I knew would have to be custom made. To ensure I got a ring I loved, my fiancé and I opted to go through the engagement ring shopping process together. Neither one of us had any experience with Jewelers, engagement rings, diamonds, or custom jewelry, but lucky for us, a friend of ours suggested we go see Dino at MSD. BEST RECOMMENDATION EVER! The experience was so overwhelmingly positive and easy. During our first appointment with Dino, I explained the design I wanted, which was based on a custom ring my mom had designed by a jeweler years ago with a few minor tweaks. Dino took his time to listen to what I wanted, look at my mom’s ring, ask us a few questions, and gave us some valuable insight on a few things. He did all of this without pressure or judgment. He also asked my fiancé about his budget, because he wanted to make sure the ring he designed stayed in budget, which it did. Two weeks later we went in to see the wax mold, 3D CAD image, and the diamond….. we ended up pulling the trigger right there on the spot. I’m not one to rush into large purchases without some due diligence - so when we first started the ring shopping process, we had planned on shopping around before making a decision but Dino was our first stop and after seeing the CAD image of the ring he designed for us (exceeded all my expectations - it was love at first sight - which, for me, is rare - just ask my fiancé ). Just like that, I had no interest in shopping around. Over the course of the next three weeks, practicing patience was very difficult for me, I had gotten a glimpse of my engagement ring, and I was SO READY to have it on my finger. Before I knew it, the wait was over, and it was so worth the wait. There are no words to express just how amazing our experience was. From start to finish, Dino and his team are exceptional. There is no question, they know what they are doing, they do it well, and they clearly care about their work and their customers. Thank you,...
Read moreI had no idea what I was doing. I had never spent any time in a jewelry store and I had no expectations on what jewelry shopping entailed beyond what I had experienced walking into a few stores that day. Then I came across Market Street Diamonds. This place set a bar for service I have not experienced anywhere else.
Daria immediately greeted me when I walked into this Georgetown row house-turned-storefront. Daria spent over an hour showing my girlfriend different pieces of jewelry while asking questions about her taste, style, interests, and hobbies to guide her around the store. My girlfriend (now fiancé), who had had not shown too much interest all day at the other locations, was trying on half the store. Even I had fun.
I returned to the store alone two days later and from there, Daria probably sank 6 hours with me working on the design and finding the right center stone over the course of a month. Of note, the stone I wanted was a very rare Alexandrite that Daria had to track down by making phone calls and emails to specialty jewelers when she wasn’t working with other customers.
Just as impressive as Daria’s service and attention to detail, Market Street Diamonds somehow managed to turn my chicken scratch drawings into a beautiful bezel design with their extremely talented CAD team. And yes, they are the real deal, working in-house with an on-site 3D printer.
And it did not end there. After she said yes (on a mountain in Patagonia) Dino, free of charge, altered the size and shape of the ring to fit her hand perfectly.
Bottom line is, this place has a 5 star rating on Yelp for a reason. The MSD team is warm, fun, and happy to help bring whatever you have in your head to reality. I will be a returning customer for as long as I...
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