United States Postal Service — Local services in Washington

ZERO. This used to be my favorite post office but I just received the RUDEST treatment I’ve ever gotten at any post office ever in my life. I’m trying to mail 30 holiday cards in a standard envelope size that are a tad poofy. At first they were rejected because of their width and the woman stated that they were packages and would cost 5 dollars to ship A PIECE. I indicated that it was cardboard and I could flatten it if the air to fit the standard letter width (a device that measures the width that if you can fit it through, it’s a letter.) Once I flattened it and fit it through the slot easily, she still refused to accept them and would not explain to me why. I was patiently and politely asking her, if it fits through the slot, and it’s light, what makes it a package? She would not answer. She offered no other options or help. She was hostile from beginning to end. I understand how difficult people can be as I’m a waitress, but I wasn’t being rude and needed help. Then she said, “I said what I said,” and stormed off to the back like a child. The supervisor was not there for me to speak to at 3:30. No one helped me after she disappeared. There was a long line behind me and the only other person working there was completely busy. What a disappointment. I’ll be going to another post office forever.

UPDATE: I put all my cards in a mailbox and they were all delivered. Clearly my cards were...

Despite website listing, no passport photos at this location

I found the gray haired woman on staff there this morning to be rude. I selected this location as my passport application facility specifically because the USPS website said they offer in-house photo services.

I get there only to find out that their photo machine does not work. I was told to go around the corner to another business to get a photo. The woman at the counter offered me a card w/ the business address on it and I said, I'm not from here, I don't know where that is and I have a very limited time to get back to work. She snatched the card back and said, well your appointment isn't until 10:30. She presumed that I had time that I really didn't have. I go because I'm already there and don't want to wait to make an appointment at another location.

I get the photo and make it back a few mins after 10:30. I was next in line, she skips me and takes the woman behind me saying, I wasn't talking to you. Which made no sense to me since her register was open and the other guy was servicing a customer. Just rude. I'm so sick of bad...

I know USPS and the like "government services" are often associated with bad customer service, long wait times, and overall sub par shopping experience.

But not all locations nor all employees would fall in that category. I have been to this location of USPS a few times now and on all these occasions my experience has been very middle of the road. I wont say the service was top notch with a feeling of being taken care of; nor was it bad where I came away with negative feelings regarding that location.Maybe, that is a "win" for USPS :)

I had stopped by to mail a letter bound for an international destination. The person helping me advised on all the various charges depending on the delivery time frame - from overnight to 10+ business days. She also gave me all the paperwork that I had to fill out in order for me to mail the letter over. She even let me cut back in line once I was ready.

Overall, a decent experience...