America's Best Contacts & Eyeglasses — Local services in Wayne

They are a mess… save yourself the trouble and go see an actual eye doctor, not a retail store. Aside from everyone who I dealt with being unprofessional they are incredibly unorganized. They called me to tell me my glasses were in, I drove all the way there only to find out only one pair was in. I still had to wait for an appointment to pickup my contacts, they won’t give me the contacts without an appointment and have little to no appointments available. Never called me when my second pair of glasses came in I guess they just assumed I would magically know they were there. The day before my appointment I speak to an incredibly rude girl who was asking me why I’m coming in and can’t understand why I’m coming in for an appointment for contacts and asking me if I picked up my contacts already. Also tells me that my glasses are in and had no idea the other pair had already been picked up. They are an all around disaster and a waste of money. I had to pay for an initial appointment to order contacts and then can’t even get the contacts! On top of the fact that no one will even tell me how much my...

I'm only leaving one star because the staff was amazing, my disappointment was in the eye Dr. I had a 5:30pm apt. & felt so rushed by the Dr. It was uncomfortable. I'm going to describe her as a white, short , heavy set female with dark hair. The reason I'm giving her description is because she nvr took the time to introduce herself or give me her name. I'm new to wearing glasses I expressed my concerns and she must had said 15 to 20xs the word "YUP" after every question. I didn't even get new glasses that day I left there with a 500$ bill and I used my same frames. The entire time of feeling rushed I then realized they are open to 8pm and the Dr. Was in a hurry to go home. Now 500$ later I'm nervous to pick up my glasses knowing the Dr. Rushed my exam and my prescription may be incorrect. As a customer it's a terrible feeling and alot of money in this economy to waste on glasses. I can't speak for other locations but the one in Wayne , NJ behind Willowbrook mall really left me...

This is the best (no pun intended!) America’s Best Contacts & Eyeglasses location in the area! There’s one in my hometown but everytime I need an eye exam I drive all the way (about 40 minutes) to the Wayne location. Because I know once I get there I’ll have the best experience as a customer and patient. Everyone there is always very courteous, professional, really makes you feel taken care of. I want to mention Margie especially. She treated me with such kindness that it actually brought tears to my eyes. She’s an exceptional human being who’s there to not only be an outstanding professional but also to go the extra mile to help a person in need. She’s an asset to America’s Best without a doubt! Thank you again, Margie, for your kindness and empathy today. If anyone ever wonder where to go to have their eyes taken care of this is it! You won’t regret...