Geo Wireless — Local services in Weslaco

Highly DO NOT Recommend. I went here to repair my screen and returned just about every month for the problem. They use 3rd party screens basically cheap screens that mess up with a small tap. The 3rd time it happened I kindly called to see if the 30 day warranty would cover and the Employee was super nice and understanding he responded “come in we’ll go ahead and fix it for free” As soon as I arrived I was treated horribly practically getting yelled at by the guy who fixes the phone refusing service. I went ahead & decided to return to my phone company and pay the extra money to get the job done correctly. The technician went ahead and opened up my phone and was in shock. The phone was left with adhesive, stickers, and the parts were moved around in ways they aren’t supposed to placed. I had to order a new phone for the damage that was done.

Overall review: Cheap quality & horrible customer service!! I have never left a bad review anywhere I just felt like that situation could’ve been handled differently If I could give 0...

• READ THIS BEFORE SPENDING ANY MONEY HERE!! *

I came to this place without looking at their current reviews which big mistake on my part because I see people on these reviews with the same issue I did.

Anyways, I initially went to get my screen fixed and they quoted me at $170 after I had already dropped of my phone I get a call from them telling me they didn’t have the screen for my phone and said they have a better quality screen it would be $230. I paid it either way cause they already had my phone with them.

They say they give you 30 day warranty and that screen didn’t last 2 weeks!

I went back to claim my “30 day warranty” and this man said he couldn’t help me and wanted to charge me an out her $130 to fix it.

I went to another cell phone store to get my phone fixed AGAIN and not only did they have better attitude and service but I also came to find out Geo wireless used a low quality screen on my phone!!!!

DON’T WASTE YOUR TIME...

Terrible customer service. The guy that’s there is super rude, says it’s the people that “don’t understand”. He talked to me very aggressive saying I was lying about what had happened to the phone. I fixed my son’s phone early February. Barely lasted a month. They wanted to charge me the whole screen again, but ended up lowering the price. Took a whole week to get the phone and not even 2 days later and this happens. It’s ridiculous, feel like they did it on purpose so I can go back and they can say they can’t fix it to just scam me for my money. I never had problems with this place I used to take my phones, but this last experience is...