Mobile Fix-Phone repair & Cellphone Accessories Near Me @ West Covina — Local services in West Covina

DO NOT COME HERE. Don't be fooled by all these 5 star reviews, they were bought. Took my iPhone 11 Pro Max to get the screen replaced. Not even an hour later, the screen stopped working. By the time that happened, they were already closed. My girlfriend went in the next day to try to get a refund but they denied her. They said it was a manufacture error and they'll replace the screen and it won't happen again. Guess what? 3 weeks later, my screen starts showing a shadow on the bottom of the screen. I called them to let them know the situation and asked for a refund. Explained to them I didn't want to deal with this happening again. Why should I come back a 3rd time, because you guarantee it won't happen again? The guy ends up accusing me that I dropped the phone. What type of business does that? Be smarter than I was, don't give these POS any money, go to Apple.

UPDATE: The owner, George, reached out to me about the situation. I explained to him what happened and he gave me a couple of options. He sounded sincere and actually wanted to help out. We came to an agreement, wasn't the exact agreement I wanted but it was fair enough for an update. I would've gave 4 stars because of George but I believe no one should be put in this situation in the...

Mobile Fixx stands out for its exceptional customer service, consistently addressing concerns and ensuring utmost satisfaction. Our recent experience with this mobile repair shop highlighted their commitment to prompt and efficient solutions.

From the moment we voiced our dissatisfaction with a phone case, Mobile Fixx's attentive staff took immediate action. They listened, displayed empathy, and swiftly provided effective solutions to meet our expectations.

Mobile Fixx's expertise shone through as they identified the issue and recommended a superior alternative, explaining the quality differences. Their honesty and transparency instilled confidence in our decision-making process.

Mobile Fixx promptly resolved our concerns, surpassing our expectations with their unwavering dedication to customer satisfaction.

With a focus on prioritizing their clients' needs, Mobile Fixx sets the standard for outstanding customer service. Choosing them means choosing a mobile repair shop that consistently goes above and beyond to create a positive and memorable experience.

For unparalleled customer service excellence, Mobile Fixx is the ultimate choice. Their professionalism, dedication, and commitment to exceeding expectations...

So far not bad. My two iphones screens were replaced in about 30mins total. I don't know how they replaced it so fast but hoping that the repairs will work properly inside and out so I don't have to go back again for this matter. I'm giving this store 4 stars since one of my 2 phones also had a crack in the back of it. I recommend the workers at the shop to throughly look for any other damages on the phones that customers bring in, in case the customers may be unaware. I think the focus was more on the essence of timing of repair and maybe thats why the crack on the back of my phone wasn't brought up, or that's why they missed it. I knew there was a crack on the back too, but I forgot to ask them to also fix the back of the phone! I just realized all of this just now that I'm home. What a drag to go back. I believe the gentleman that was helping me, his name was Simon. He was kind and helpful. He gave me my receipt and told me to hold on to my receipt and w/in 30 days, if the phones aren't working, bring it back to him. I will know in 30days if my phone has any issues and will bring it back. Overall, this was a good experience. Thank you Simon for...