Plug Phone Fix — Local services in West Covina

I recently had the distinct pleasure of having my Samsung A14 repaired by Plug Phone Fix. What started out as a nightmare situation (broken phone) turned into a better-than-expected result (repaired phone).

While moving about at work, I dropped my phone, causing the screen to separate from the carriage. After searching for the closest repair shop, I came upon Plug Phone Fix, which happened to be right next door. What luck!

The owner answered right away. I explained my situation, to which he immediately put my angst at ease by telling me that he not only had the parts in stock, but that he could easily accommodate my work schedule since he would be available until 11:30 PM...that's right...11:30 PM!

As my day ended, I clocked out at work, walked next door, and the owner was already in the building's lobby, awaiting my arrival. He introduced himself and then took me upstairs to his office.

The entire screen replacement process took 20 minutes, at most. I clocked out from work at 7:02 PM, and by 7:28 PM, I was headed home.

Before leaving, he had me check multiple items that can be indirectly affected by having your screen replaced. Turns out, the ear speaker was damaged and would need replacing. He ordered the part, which would take two to three days to arrive (which was no real issue for me since I mostly use Bluetooth for my phone calls).

Sure enough, the part arrived, we connected, and he replaced the speaker at no added labor cost, only charging me a few dollars for the part. Once again, he not only was more than accommodating to my work schedule, but the entire speaker replacement process took less than 20 minutes to complete.

The whole experience was such a pleasure...fair pricing...very professional...available and reliable...and a QUICK turnaround time. No one wants to deal with cell phone repair. However, should you find yourself in need of repair services, this is THE PLACE.

You will NOT go wrong with Plug Phone Fix. I rarely, if ever, take the time to leave a business review, so when I do, it's because the experience far exceeded my expectations.

If you need a quality repair done quickly, don't hesitate to contact Plug Phone Fix for your needs. You will leave a...

I recently took my iPhone to "Plug Phone Fix" for a back glass repair, and it turned into an absolute nightmare. My phone was working perfectly fine before, and I only needed the glass repaired.

However, when I picked up my phone after the supposed repair, I noticed my phone was in SOS mode, completely losing its cellular connection. This was a huge inconvenience as I rely on my phone for work and daily communication. I have to acknowledge that "Plug Phone Fix" attempted to address the issue by contacting my cellular carrier and by keeping my phone for an extra 2 days to try to solve the issue.

However, despite their attempts, my phone's issue remained unresolved, and the cellular connection was still lost. To my surprise and disappointment, they ultimately refused to take responsibility for the problem. They claimed it wasn't their fault, even though it was clear that the phone stopped working after their so-called "repair." My phone carrier also made me aware that my cellular connection failure was likely caused by their repair.

Adding to my frustration, "Plug Phone Fix" operates on a cash-only basis, which raises suspicions about their legitimacy. I was only made aware of this after the “repair” had been made. The lack of accountability and their unwillingness to acknowledge the issue casts a shadow on their professionalism and integrity.

This experience has left me frustrated and out of pocket without a functioning phone. I would strongly caution others against using their services. They failed to fix my phone, failed to take responsibility for the damage they caused, and their cash-only policy adds another layer of skepticism to...

I cannot beg you enough, if you need absolutely anything repaired please come here! Extremely professional, affordable and attentive. Needed my husbands phone repaired that same day and was not only offered same day services but also AT HOME services. Come on! Even told me to bring my children so they could enjoy the beautiful view while me and hubby got to watch this extremely talented individual repair the phone right in front of us in under 15 minutes!!! So of course I decided to bring in my iPad as well. Turns out I would be spending more to fix it from the damages, so he advised I might as well purchase a new one and not even bother spend the money to get it repaired....