This is kind of a long review, so strap yourself in!
I canāt say enough good things about this nursery. Their website is EXTREMELY helpful, and made it easy for me to find the exact plants/trees I wanted so that when I went in to pick them out, I was ready to go!
I went in to go and pick out my trees, and at first was very lost (it was a busy Saturday!), but was quickly approached by a man with a map. He told me that heād be happy to help me and went immediately to get a cart. We set off, and I quickly found out that my research and my list of trees wouldnāt work with my irrigation water (Saratoga Springs has salt in it which I had no idea! It even says it on the city website, which I totally missed!). Luckily, Linn knew exactly which trees/flowers could tolerate the salt well. I, personally, donāt want to spend hundreds of dollars on trees and flowers, just to have them die. So I was super happy for his suggestions, as all of them were identical to what I had originally wanted. We go up to pay, and we get our total and decide that weād like to have the nursery deliver our purchase. We were undecided on planting yet as we were still waiting on other bids from landscaping companies.
On our drive home, Linn called and stated that the register didnāt log three trees (looking over our receipt, I noticed that he was indeed correct and was grateful he called as soon as he did). I paid for our remaining trees and also decided to go with the nursery for planting our entire purchase, because who better to plant things than the nursery themselves?!
The original delivery date without planting was 6/9/18, but due to me changing my mind and having the nursery not only deliver, but also plant everything, it was then changed to 7/9/18. 6/9/18 comes around and I get a call that our trees have been delivered and tucked away in our driveway. Confused, and a little distraught, I called and spoke with Johnna (I believe that was her name). Johnna said sheād talk with Linn and her delivery men and call me back. 7 pm rolls around (which is when the nursery closes), and still no call. I got a call at 8 pm, after their hours, from Linn. He said that he, himself, would come and pick up the trees to take back to the nursery or he, himself, would plant them the next day. I opted to plant them the next day. The next morning, Linn is at my home bright and early, ready to work, with a smile on his face. BY HIMSELF LADIES AND GENTS. Linn is an older gentlemen and I couldnāt believe that he came over to plant the trees and make what happened right. His customer service skills exceeded my expectations, and if I had my own business, I can say right now that Linn would be my number one choice in an employee. This man is the definition of perfect customer service. LINN made me over the moon happy with this place. He was kowledgeable, has a positive attitude and is happy to be there, respectful, polite and considerate, he was dependable, honest, and fabulous at problem solving. My trees are beautifully planted too, Iām so excited that my yard finally...
Ā Ā Ā Read moreVery bad experience. We have a budget of $2400. Went to Glover thinking we could find some great trees, flowers, shrubs or whatever we might need for our new construction home.
When we got there, we discovered within minutes that the paving was much too hot for our 1 year old lab. The paving was burning his paws. We quickly took him back to the car, re-positioned it in the shade, and rolled the windows down. We take first class care of our dog! He is me and my partner's child in essence, because we obviously can't have kids of our own. A nice elderly man in a Glover shirt, about to drive away in his pickup, offered to let us take our dog inside. We explained the pavement was too hot, he acknowledged that, and drove away.
After spending a few minutes at Glover, a young man chased us down and said our dog was in distress. We hurried back, not wanting that for our pooch at all. We got back to the car. And wait, it was still in the shade, the windows were rolled down. We opened up the hatch to check on him, and there he lay, as happy as ever. We checked his temperature, feeling him all over. Hmmm, nothing wrong. We offered him water, and he took two laps of the tongue, and was done. Not thirsty. We couldn't figure it out. We thought it over again, shade overhead, windows rolled down, not thirsty. Well, it appeared he was fine.
As we were packing up to leave, not wanting to distress the workers, to nasty ladies came around the corner shouting something at us. One was short, red headed, and quite young. The other, mid 30's or 40's, longish hair, and a bit plumper. As we got in our car we stated "he appears to be fine." To which the plump woman responded, "We'll call the police."
What an absurd experience. These ladies appeared to be jumping to conclusions, and not thinking the situation through. What's more telling is the way they treated us. Had we remained a minute or two longer, I'm sure it would have been a lynching straight out of the 1850's. The mob mentality of the two women was amazing.
So, off to another...
Ā Ā Ā Read moreI made the mistake of going in to the nursery to buy a Bristlecone pine. I was directed by staff to drive to the location where the pine was located. Upon arrival I found a tree that was suitable for my needs. I then proceeded to meet with an older gentleman who was very helpful and knowledgeable about the tree. He recommended MMKE as a way to preserve the tree and keep it healthy along with a 5 year warranty. I then was directed to drive to a different location to pay for the tree. I mistakenly did not make a right turn and I ended up going out the front gate of the facility and then I drove to the shack where ai met the older gentleman who took my payment. $505.00. I promised to come back in and pick up my tree the following week. This morning I get a call from Mr. Glover. Incredulously he asks me how he knows me and how it is that I came to his nursery to buy a tree. He is very very rude and nasty. I told him I had done business with them before many years ago and I was in need of a new Bristlecone pine tree. He proceeded to scold me and ridicule me for silly reasons that are ridiculous. I paid him $505 for a tree and he is ANGRY with me! I told him to flat cancel the trade and the order for the tree!!
My take is as follows. This nursery is run by a bunch of crazy tree Nazis! The are typical hard core leftist eco nut idiots.
The last thing they care about is a cash paying customer with $505 in his pocket to buy a tree.
Glover Nursery is run by a bunch of left wing Green New Deal Radical Eco NUTZ!!! AVOID THIS PLACE! West side Nursery is a much better choice. They are very kind helpful and laid back staff and the owner are very friendly...
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