Walgreens — Local services in Westmont

Ashley is one of the pharmacists here and her rude and childish behavior showed when she was rude and I told her she was out of line and she hung up on me. It’s been almost a month since I’ve been out of my medication because of an error on the staff at this location. They don’t know how to go through all of their deliveries is what another Walgreens told me. I had shown up to pick up my medication and was told it was out of stock that it would be in tomorrow showed up the next day and they still didn’t have it. Sent it to a jewel went to the Jewel same runaround. Continue to have to call the Walgreens in Chicago where they told me that they had the package. They just didn’t know what they were doing. I continued to try to call today during work. I’m very busy and I was getting put on hold and when they would pick up I could hear the giggling. This is an absolutely pathetic and unprofessional Walgreens. I gave up and tried calling from my work phone. As soon as I gave them my name the same giggling and leaving me on hold would happen. Pathetic. I will never go there. I just had my prescriptions transferred. I’m sure they’re laughing and they’re cool with this. I’m just letting you know they don’t really care at this location. No matter how serious the time off a medication can be. Horrible. Imagine them messing up and laughing at you. If you’re sadist, this is the location for you. Who does the hiring? How does this sort of person make it this far in an otherwise respected...

I returned an item purchased at this store 2 days after purchasing it. I wanted the money back on my credit card and explained that to the clerk. The clerk was a new employee and needed assistance from others (I'm glad she asked). I explained to each of the others she brought to help that I wanted the refund on my credit card. I was told it wouldn't be a problem. When they completed the transaction, they gave me a store credit. I told them that was not what I asked for. At that point, they said that the refund was complete and that they couldn't do anything else. I told them to do it over and was told again that they couldn't do anything else, this time adding that if I wanted to have the refund moved to my credit card, I would have to come back when the manager was there. I then asked when the manager was in the store. I was told 9 am to 2 pm. So, if I wanted my refund I would have to take of work and lose more money. I raised this issue to corporate and after multiple calls to the call center with promises of calls from the district manager, never received a call back. I suppose I shouldn't be surprised that a corporation that steals money from it's own employees would not have any remorse in stealing money from their customers. I hope that others learn from this and do not support Walgreen's. I will never shop...

Do not go to this clinic. The first time I went, they were a bit busy and one of the people working the clinic was taking patient histories in the waiting room, which violates HIPAA. I work in the medical field and that's a huge no-no. I was asked what I was there for, if I'm possibly pregnant, and when my last period was in front of a room full of people, all of which I refused to answer.

The second time I went only because my doctor didn't have any appointments open that day and I felt terrible. I had so much sinus pressure and knew I had a sinus infection, I just needed some antibiotics. I was on the waiting list before the "physician's" break, waited for 20 minutes, she came out and told me to come back in an hour because she's going on break. Fine. Whatever. She saw me an hour later, but was very rude and condescending. She then told me I'm wrong, I don't have a sinus infection, just the common cold and hurried me out the door. I ended up at my regular doctor's the next day because, clearly, that "physician" had no idea what she was talking about. I had a full-blown sinus infection and viral pneumonia. Waste of...