Daniel's Jewelers — Local services in Whittier

First of all, this business is ran by employees that are not trained from customer service to register. Maria the store manager is extremely rude and is always talking about her personal life before attending to customers. I went in to make a payment and she decided to take her time to try on rings while I waited at the register. Her tone of voice is rude, I've asked for the catalog and she said they weren't available only to find it on one of the end tables. I told her that I was short in time and she responded that she was training and I had to wait. I asked for a supervisor and she handed me her business card and said "YOURE MORE THAN WELCOME TO COMPLAIN, HERES MY INFO" I was appalled by her demeanor. I will never do business with this company. Nor do I recommend. Once you complete a purchase they're not treating the same. Very dissapointed glad I don't have to go in. Maria needs to work somewhere where there's no customer interaction her attitude and lack of experience is unacceptable at any growing...

If I could I would give this store a 0 a big fat ZERO. The female employees in the store, the two older ladies and the younger girl act dumb and try to over sell you things as well as add on plans one didn’t want. I’ve bought 4 things from this location and each time I have to tell them something about the price. And today 05/09/2025 the younger girl for the 4th time over charged me and they want to tell me they don’t know how I was over charger almost twice the price. And they wouldn’t disclose the price I was paying to get back something I wanted fixed. I had to get a bit worked up for Maria to show me the itemized receipt where I saw $60 and not $100. Those are two completely different number. Don’t...

I am only writing this review to the quality of work done on resizing rings. This review is not towards the products or necessarily towards the service. The job on this ring was terribly done, and the staff said that it is normal for the rings to be damaged during the process. They were a little hesitant to have a second look or another resizing. We thought this was the best that could be done and gave them the benefit of the doubt. Upon inspection by another dealer, we found out that the job was terribly done and are going to get this ring fixed. Again this review is a fair review based on the resizing service, it is not quality work as you can see...