Marksmen Wichita Falls — Local services in Wichita Falls

This place is ridiculous! I attempted to buy a pistol and was going to trade my 1911 in... they had the audacity to offer 50% of its value claiming that they “have to make money” I told them I agreed but that’s no reason to try to bend people over! Before I left I attempted to purchase an ar15 valued at 700-750 but they told me they built it in a $500 build your own AR classwith maybe $150 worth of upgrades on it, it was for sell on the rack but belonged to someone who worked there and they didn’t know the price for it... I offered $850 and was scoffed at! They told me to come back in a few days and they would know a price. I explained to them that I was staying about an hour away, and received the old shoulder shrug. Great choice I’d say! Fast forward, about a MONTH AND A HALF! This past Friday I was in the area and thought against my better judgment that I’d give them another chance... stupid is as stupid does. So I walk in and as I look around, I was recognized to which I asked about the AR15 and they say they still have it, I ask how much they decided they want for it. The man at the counter says they have not put a price on it yet...are you kidding me???? Is what you may be asking, but I am not! Literally 50 some odd days have passed and there is still not a price on this rifle! He sends out a text trying to get a price. And I waited for a response, like an idiot. After about half an hour of looking around I tell the team I would like them to come up with a price, to which he replied he will have a price on it Monday... again I inform him that I was not staying in town, and in fact on Wednesday I moving about 2hrs south to which I received yet another shoulder shrug...I called today Monday at noon was told still no price and to check back in an hour once the Manager gets in. I called back at 3 only to be told they will have to call me back...they called back wanting...

Went in to look for 3 guns. One 9mm lc Ruger als, a 9mm carbine, and a 12 gauge. I work for a small business, and was told to check out the Marksman since they’ve done business with the ship I work for. I walk in to see an older grey haired man with goatee, and another younger man employee looking through a magazine. He looked up at me and asked what I needed, I started to tell him I was looking for a handgun, LC. As I was telling him, I guess I was not speaking fast enough, and he motioned me to speed it up. When I finished he said, “No more Rugers. All out.”. So I began to ask about a carbine (rifle) in a Ruger. He said firmly, “No more Rugers!”. He did not offer to show any others or guide me to look at his inventory. The store only had one customer besides me. I was a bother, I guess. I work in customer service, and my boss is using this experience I had here at Marksman as a lesson on how NOT interact with customers. Maybe act as if every customer is new to the shop, and idk maybe treat them all with the same respect? I have never bought a gun before, and I was trying to buy 3, with ammo! My experience here was horrible. I went to the Armory down the street on Kemp. It’s a small, but awesome gun shop. Really helpful, and didn’t treat me like I was stupid or a burden. I hope Marksman work on their customer service. I will never try to shop...

Three representatives working behind the counter as I walked in, I did receive the greeting of the day, and that was it! My wife walked in 10 minutes after me finishing up with a phone call. As she was walking in the guys made a comment, to the effect, great helping another woman, in a condescending manner. Funny thing is she is why we went to the shop. She was there to purchase...purchase a Springfield Hellcat. She was could not decide between optic or iron sight. We waited at the counter...nothing, she approached the register and the representative walked passed her to help a male customer. Now I had been standing watching her stand there, and waited for help myself. My purpose was to purchase a Votex Viper scope. A representative approached, walked passed to help another customer! I said hello, the reply was nothing. So we left. Went on line to Gunbroker.com and spent $1469 on "buy now" item. Spending more...