Van Scoy Diamond Mine — Local services in Wilkes-Barre Township

My husband and I both got our wedding bands at Can Scoy. A few years down the road I also got my second band from them. A little out of the way for me but I still feel like its worth it when your talking about diamonds and a piece of jewelry you wear every day of your life. My husband got my engagement ring from another jeweler in Vestal, NY and to make along story short the ring I was proposed with wasn't the same ring I was given after it was returned to be sized. What sold me on Van Scoy was that they do everything in house so your items NEVER leave the building. I'll agree that some of the employees are more pleasant then others but to be honest I've worked in retail before and I wasn't pleasant everyday either. All in all I'll go back and I'd recommend it to others as well. They stand behind their product!

Side note but important. When taking all three rings to be cleaned at Van Scoy I noticed when I got home one of my side diamonds from my engagement ring was missing (came loose because Comfort and Sons in Vestal screwed it up when having it sized). I called Van Scoy they apologized and found the diamond in their cleaning machine. They repaired and replaced the diamond free of charge even though the engagement ring wasn't even there in the first...

This place deserves a negative everything. They robbed us. Bought a $7500 engagement ring, that was clarified as junk the United states. Couldn't even get an appraisal for $1000 before it was even worn. I suggest do your research or shop ANYWHERE else. I even went back to speak to them and was told to leave .. That it was an clarification on the diamond that was completely not what 10 other stores said. They know what they are doing. Anyone else reading this and has purchased an engagement ring or anything with clarification there please get your diamonds looked at by another store or a hundred more other stores... . I told my neighbor and they found out the same. .. looking for others that have been tricke...

I can not thank the staff at Van Scoy enough. I wanted to shop local for an engagement ring and they reinforced the reason why I wanted to. I was blow away at the customer service I received while there. Staff member went through a huge selection of bands and then a great selection of diamonds to help me truly make a custom ring that came out absolutely stunning when we received. Recently we came back and once again received amazing one on one attention to help both me and my fiance pick out our wedding bands. I 1000% recommend anyone shopping for an engagement ring or wedding bands to go there. Thank you again to everyone there for your amazing service and absolutely beautiful...