I used to come to this store for school supplies frequently. The last few times I've been in the employees have been very smarmy and offish, like they don't want to assist customers. I was in line waiting with a bunch of school supplies a few months ago when a new line opened with a man working the register. I asked the lady waiting in front of me if she wanted to go to that line and she said no, you go ahead. So I went over to that line and was immediately rebuked by the man working the register for coming to his line when there was a person ahead of me. I told him that she said that she was going to wait for line one but he wouldn't cash me out because in his view I had cut the line, even though the woman spoke up on my behalf to him. On hindsight I should have confronted him and asked him who he thought he was speaking to me as if I were a child and for his refusal to ring up my items. But I turned to the other cheek, bit my tongue and went back to register one to wait. That's the last time I've been to this store and I don't think I'll be going to this particular store anymore. I've been very disappointed as of late and prefer to not be ignored or chastised by employees for doing...
Read moreGot a response from Staples that said the manager of this Staples would contact me. Needless to say he did not try to contact me. So much for a responsive manager.
I am very disapointed with the Staples in Williamsburg. I brought in a student map to get laminated (the student had worked on it for several weeks). When I went to pick it up it had a large dark stain on it. I asked her what that was from. She first claimed it was a marker that had spread. I told her there had been no marker in that location. Then she said it was the glue. I once again said there was no glue in that area. She then went on to tell me this happens when things get laminated. I replied I had been a teacher for 35 years and knew all about laminating, and that I had been laminating these maps for 6 years without this happening. When I went outside into the sun I realized there was a brown liquid in the lamination where the dark stain was. It is now obvious someone spilled a coffee or tea on it. Yes, accidents do happen, but then to lie about it! I had to take it all apart and remount it and now have to get it laminated again. Don't expect decent behavior from those at...
Read moreIt was all nice and clean and whatnot, and it was about as picked over as to be expected on the Monday after black friday. However, I had thought they would have a little more variety in their products in regards to charger cables. Mine had just broken, and I thought I would stop by Staples because it was on the way home. When I checked their selection, there were only about 3 brands that even had micro-usb type chargers, and none in the front register section where they would be cheaper. I didn't need a fancy heavy duty cord, I just wanted something cheap and functional. It seems like Staples has perhaps struck a brand deal with Apple or something, because the vast majority of phone accessories were geared towards Apple products, which I do not have. It was very frustrating, and I was unhappy to be spending more than double the average price of a simple micro-usb cable. I think Staples is a lovely choice if you have the newest product, but if you hate buying a new phone every 2 years like me your selection is limited for older...
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