Vacation Village at Williamsburg Reception Center — Hotel in Williamsburg

My wife and I went to a presentation on 9/25/17 because our names were selected from raffle that was promoted with a gift card in exchange for attending a 90min presentation about the vacation opportunities. While I was interested in learning about what they were offering, the friendly tone of the almost 3hr tour turned sour when the guide (who was wonderful and personable) called his manager over to try to pitch and close a deal with us after our initial "No" response.

Instead of sticking to the "no obligation, no pressure" guarantee we had been given, the manager resorted to using forms of making assumptions (about our values and our financial situation), shaming, and ridicule to push us towards buying something (anything) that we were not thoroughly convinced we actually needed or wanted. I tried to be as gracious and kind in my response because I was trying to figure out what the potential benefits could be (as the offers changed and became more and more vague), but the manager's insulting and unprofessional manner left a bad taste in my mouth and ended up turning me off to the ideas altogether, even if they were potentially good or beneficial. Had I known that the hardball sales approach was coming as it did, I might have declined the initial offer. For someone who likes to know particular details before I can commit to purchasing, some particular, nuanced information provided beforehand would have been incredibly helpful. If my family was ready and looking to invest in a timeshare/"vacation ownership"-type business (which we are not), I would potentially look at this business or similar ones as a place to go. As someone who doesn't like being ambushed and shamed into making snap decisions that involve long-term financial commitments, it was an unexpectedly harsh and emotional situation on an otherwise peaceful and interesting trip.

I understand that people in sales/marketing have tools, tactics, and baselines they use and maintain, but crossing the line by being aggressive or rude is not an approach I believe should be condoned and promoted in this environment. I'm glad that some people can and have made use of their products and services, but between the high-pressure approach and the vagueness of the actual services being offered, I would recommend that people take advantage of the promotions that are offered, but do your homework. Take the time before you go to see if you're actually interested in and prepared for this kind of heavy investment, the responsibilities/obligations that could come with it, and whether the actual benefits outweigh what you're being asked to put into it. DO NOT let the sales-pitch of what their prescribed "ideal vacation" set-up drive your decision. I feel that if the relevant details and approaches were more transparent prior to the actual tour and meeting, I probably would not have left feeling like I had to "earn" the promotional offers by being insulted or bullied...

David Hulls was our tour guide for the share meeting. They had let me know that I had won their raffle for a 3 day 2 night stay, $250 and an extra 4 day 3 night stay. We met with him, he seemed fine at first. He had us following him all over Williamsburg which was a bit annoying but whatever. Got to the nitty gritty and I had previously told him how my mother would take us to time share meetings and we would get free tickets to things and that we had even purchased a time share at one point so I was familiar with the process. When we got to when he presented the prices to us however, they were astronomically expensive so I said no and Mr Hull's demeanor changed entirely. He said AND I QUOTE "Apple doesn't fall far from the tree, you're like your mom where you come to these things to just get free stuff. Next time make sure you're actually interested because this is dealing with people's livelihoods and careers." They then kept dropping the price 4 seperate times claiming it was their "BeSt OfFeR" before they FINALLY let us go. In the entire 2 hours of little snide comments and remarks (that I was just letting slip past bc I thought that was just how David Hulls was with people) the nicest person was the sweet "survey" lady they sent after the financial officer. She did end up being another sales woman but she was IMMENSELY sweet and very apologetic to how we were treated. I didn't get her name since at that point I was so over the entire experience that I didn't really ask or read her name tag but she was a beautiful woman who was so sweet to us and had the most beautiful blue eyes (I'm trying to describe her so she knows who she is and SHE gets some kind of recognition that she deserves)

Overall, the condo seemed nice, but not worth the absolute berating you get if you don't agree to their outrageous prices immediately. Not that Mr Hulls knew but my mother is a very sore spot for me so for him to just throw that into my face was entirely unacceptable. I'm a sales woman myself, he knew this, I know how it is. Never in a million years would a reputable company treat someone else in such a way.

David Hulls was the worst sales person I've ever dealt with, he is an awful face for Vacation Villages of Williamsburg or Williamsburg Plantation or whatever name the company David...

My kids filled the entry form at our local pizza store and we got called for 90 mins time share presentation. I don't fall into traps like this but I was on summer break and a road trip sounded fun specially since it was ending with a $200 gift card plus some vacation opportunities. We did end up getting $200 gift card but it is not worth it. Our 90mins presentation went over 3 hrs and our guide named Patrick(Bud) was quite pushy even though he kept repeating that he won't sell us something we don't want to buy. He kept forcing vacations on us and making judgements on our life style and why we don't take week long vacations. He also kept repeating same thing over and over it might be a sales tactic or short term memory problems I can't tell. We met two different sales reps and their stories didn't add up. One was offering us $12000 down and $500 per month opportunity and other one brought it down to $4000 down and $90 per month. They do not appreciate your politeness and make fun of you when you say we need to think before making decision. Long story short, you might enjoy it if you are interested in timeshare but don't accept the first offer there is always a better offer. But if you are going for only $200 gift card do not waste your time the whole thing will...