Shady business practices here. The staff is incredibly rude and seem more interested in ignoring customers than providing any assistance. When I asked an employee claiming to be name carmen for a shoe size, she responded with a dismissive attitude, claiming there was only one size left for that shoe, which made no sense given the store's inventory. When I requested her name, she threw her things down and rolled her eyes.
To make matters worse, when I called later to speak with a manager, the same employee pretended to be the manager. She took my report insincerely, responding with laughter and a dismissive "Yeah, and?" This kind of unprofessional behavior from employees, especially those acting like managers, is unacceptable. I would not recommend this store.Whoever hiring just anyone in this store needs to check up on the background check on how shady the people hired are with their customer behavior. No wonder why the other easy pickin stores are shutting down cuz of such people with poor customer...
   Read moreI usually donât have a problem when I come to this store but this trip, their customer service was beyond terrible. I am really shocked because this has been my store for YEARSSS. They have definitely hired new faces, and honestly, they need to keep looking because the girl at the register was just horrible. First, the wait was extremely long with only her on the register - a long line and 3 other employees on the floor. Second, the girl instantly had an attitude when I approached the counter, as she did with the patient customers who went before me. Then, I finally get to the counter and she doesnât even look up at me and says âcash onlyâ. You mean to tell me they couldnât make an announcement to everyone that the store was operating on cash only at the moment, as we all waited 20 minutes? Itâs actually ridiculous and the way they handled it, I will take my business elsewhere. I will not be...
   Read moreShady business. They told me my transaction didn't go through, and then told me the entire card system was down. The transaction went through on my bank and they said the transaction was just processing and the money was gonna go back on my card. I wait a couple days to see if it bounces back, and the transaction is fully processed even though I didn't get to walk out with any of the stuff. The girls working there are usually very friendly so I don't blame them, the manager was the one who...
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