VIP Tires & Service — Local services in Worcester

VIP Tires & Service is the absolute best in Worcester without a doubt. From their highly trained service techs to the customer focused management team no other car repair shop even comes close. I went there today for the first time to get maintenance and repairs done on my car. I was thoroughly impressed with the immaculately clean service bays and entire front desk area. They took my car in immediately upon my arrival and completed several complimentary service checks. The total pricing for the work done to my car was less than estimates I received from other repair shops in Worcester. The overall professionalism and courtesy that this team exhibited was far above what I had experienced elsewhere. I was in and out in about an hour with a finely tuned vehicle. I honestly highly recommend everyone to try VIP Tires & Service at Coes Square in Worcester for all their auto needs. After going to so many other car service shops in the area (and not wanting to go back), I can definitely say I'll be using only VIP in the future for anything related to my vehicle. VIP Worcester is a hard working, HONEST, and professional team that will keep you coming back. They will get all my business.

Larry...

I was driving from Maine back home to New Jersey and hit a massive pot hole that not only left me with a flat tire but also an indent in my left front wheel. Both of which needed to be replaced. This occurred in Worcester, MA and I had no clue around the area and solely depended on google maps. I first went a tire shop closest to me and they stated how I had to order the wheel and when I called different car parts place they couldn’t help me until days later however I needed help immediately as I needed to get back home. I called VIP tires & service (this location) and they said they can check out my car and try to help. It was my last resort. All staff and manager Patrick Randall were extremely helpful and comforting in my stressful situation, they went above and beyond to help fix my car and I was able to drive back home safely (it was 4 hours to go from Worcester MA to my home in NJ) I highly recommend this spot if you need help...

VIP is a scam. My emergency break n trotter needed to b fix wh costed me $900. Was told to drop off my car on a Friday morning and pick it up by midday, but when my husband got der he was told d cables didn’t arrive that he shld hold on a little while. He missed wok dat day and was der ontill 5pm wen he was told parts didn’t arrive. My vehicle was suspended and apart, was ask to pick it up the next day which was Saturday at midday jut to call in the morning and was told the cables still haven’t arrived. When I got der I was so bitter but picked up my broken car home and was asked to pay the full some $900 before leaving which I did. The operator booked me for an appointment on Wednesday 7:30am for my car to completed jus to get der dis morning and found out that I wasn’t even on their appointment list. The worst service and unreliable personnel’s I’ve ever met. Pls don’t waste your time coming here for any...