Rating below zero. Avoid at all costs. Manager is hostile.
Seating: squeezed in like sardines. The next table practically sits in your lap.
Food: Below standard. The Croque Monsieur I ordered looked fine from top view, but the bottom bread was charcoal (burnt to a crisp) it should not have left the kitchen. I ate it all due to thinking I was paying for it. Not going to pay top price to leave food.
Wait staff: non existent when you need them, so mentioning the burnt food wasn't an option and I didn't have another hour to spare for them to make another.
A very hostile "manager" sits at a table at the front bar on his laptop. (Not a good look) As I went to pay I mentioned politely and discretely that the next table was situated too close and that my food was burned. Well!...he started to give attitude and give me a lecture on how tables are set in French restaurants and that I should have spoken up about the food. My question was to who?..to whom should I have mentioned it to... the angry little man on his laptop..or the wait staff that were not around. I should not have to get up out of my seat in a crammed small space and hunt someone down for service.
This "manager"...and I use the term loosely as I don't think he's managing the food coming out of the kitchen nor is the chef for that matter....this manager's attitude was so incredibly RUDE he essentially wanted to start a fight. He could not take any feedback. Most places you think would apologise...this guy.. he insisted I leave (without paying) which I thought don't have to tell me twice as I WONT EVER BE RETURNING and I advise all to avoid this "french" restaurant.
I've seen the reply: Funny how he's so nice in the reply to my review but ultimately hostile to my face. All I mentioned was my partner would never let burnt food go out. He took offense to that, didn't actually 'offer' to pay but told us to leave instead. I ate it all cos I thought I'd be paying top dollar for it, not one to waste food. And I was seated before the people next to me who decided to sit on top of us. Wasn't anywhere to go seeings the order was already put in.
Don't be fooled people! BTW tap water doesn't...
Read moreWhile the food was good, the service was really disappointing. There are some younger servers who are really nice, and when I've dined here in the past I've enjoyed it a lot. However the older servers were very rude and dismissive. They barely listened to the order, and so despite me trying to call them back to clarify they'd heard everything (and them telling me that they had) they still got it wrong.
When the food started to arrive and I noticed some was missing I tried to clarify if the rest was on the way, but they were so dismissive and "dump and run" regarding the food that despite pretending to half acknowledge my words the rest didn't arrive - at all (despite me trying to follow it up and being told it's coming. At one point they told me it had arrived, but when I showed them the table that didn't have the food on it, all they said was "oh" and walked off).
Worse yet, as the server brought out the food and placed it on to the table he literally did a big snotty "phlegmy" sneeze while his face was hovering over the food. Granted it was mostly into a half hanging down mask, but he didn't apologise or bother to see if I was okay with it. Instead he just quickly looked up guilty and briefly and then got out of there asap.
On my way out I tried to mentioned that I was really disappointed to the staff, but while one of the older (rude) servers raised their eyebrows into a roll and turned away, the other just said "okay, thank you" (half sarcastically) and turned their back to me.
To be honest the whole experience was a bit surreal. I genuinely couldn't understand why they were being as they were. Like, my order was straight off the menu, no edits, and I also work in hospo so I'm honestly pretty patient and easy going with service - if people are nice and seem to care I don't mind any inconvenience. However they just didn't seem to care at all. I found it really weird for them to have acted that way, even if they were busy, and feel bad for the younger-ish staff who were great. To be honest I'll probably just stick to east end cellars in the future, as whenever I go there the...
Read moreIt’s early on a Saturday morning after a dawn flight into Adelaide and try to find my way back to a cafe I went to last time I was here two years ago from memory. I can’t remember the name so it’s tricky. Adelaide is slowly waking up from the night before. But I find the little lane off Rundle Street and there is the tell tale row of French cafe chairs lined up to face the street. Hey Jupiter, that’s it! Outside, a young woman sips a tulip of Champagne, the boys and their bikes throw back a short black. Inside the mirrored dining room, a French woman waves me to a banquet in the corner and brings me creamy coffee in the perfect sized cup.
There are only a few of us here, but by the time my pale fluffy scrambled eggs arrive on a gluten free panini (perfect- not dry, not boring, and just the right amount of soft toasted carbohydrate), the dining room is filling up. A gravelly voice with a note of last night’s Barossa red wine orders the full breakfast. The elderly duo who are clearly regulars make their way to the reserved corner table next to me. My interloper presence seems to shock them for a moment, after all I am in ‘their’ Saturday space. They ease into the leather seat and order madeleines and coffee, newspaper at the ready. Hey Jupiter is a place of morning rituals that is open into the night. The last time I had breakfast here was the last time I was in Adelaide so I guess I just fell in line with what is going on here. I finish my breakfast and walk out into the day ahead, I walk past a man on his mobile explaining to the caller that he is standing outside his favourite cafe. Hey Jupiter, tu es formidable! Don’t change a thing. I’ll be back...
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