Alta Cafe & Catering — Restaurant in Brisbane City

We’ve been coming here once per month for years. Wasn’t too bad. However there is now no cash register service and no table service anymore. Even if you’re dining in for your coffee. You need to negotiate the touch screen menu and hang around to pick up your order to then go sit down in the cafe at a table. It costs “extra” for table service on the menu - with “no” table service. Carry it to your table yourself. Now all this is fine for you guys in their 20’s who are computer savvy. But we’re in our 60s, 70s, and 80s. Some of us are on walking sticks. One of us is severely sight impaired. Way to go Alta. No table service anymore. No cash register person anymore. And our empty plates and cups were left piled up on our table while wait staff went past. I guess in their world we should prob clear the table off ourselves and return the dirty dishes to the counter where we picked up our coffee. 🤣🤣 Slack. No service. Sterile. Talk to the computer. And carry your own damn coffee to your table. In spite of your walking stick and poor...

Efficient, But Lacks Punch Alta is a dream come true for those who need a caffeine hit with absolutely minimal human interaction. Their convenient order and tap-to-pay station is the star of the show, allowing you to bypass the cashier and ensure your specific order and name are spelled correctly—a huge win for accuracy and speed. If you value efficiency above all else, Alta’s system is excellent. However, the quality of the brew was a bit disappointing. I ordered a small skinny flat white with a double shot and found the espresso to be slightly watered down, lacking the bold punch I look for in a morning cup. While $5.50 is a decent price for a passable coffee, the flavor profile isn't strong enough to secure my repeat business. For maximum convenience on a tight schedule, Alta works, but I’ll most likely be heading to one of the neighboring cafes on Adelaide for a...

Review: Disappointed by Poor Attention to Request

I don’t usually leave reviews, but I believe it’s important to give feedback — it’s how businesses grow and improve.

Today, I ordered a coffee and made a very simple, polite request: an almond flat white, really flat, with no foam. I even asked twice, kindly, to make sure it was understood.

Unfortunately, what I received was completely the opposite — my coffees were full of froth.

When I’m paying a premium price for a coffee, I expect the order to be taken seriously, especially when I take the time to be clear and respectful.

This might seem small, but it genuinely impacted my day. I didn’t get what I asked (and paid) for, and that’s frustrating.

I hope this feedback is taken on board. It's not about the foam — it's about listening to...