Dux Brew Toowong — Restaurant in Brisbane City

Unfortunately, this coffee experience put a dampener on my morning. The garden was relatively empty when I arrived and ordered my iced long black with my partners cappuccino. More people started rolling in but I wouldn’t say it was ever busy. My partner received their cappuccino after 10 minutes and I received my ‘iced’ long black after 30 minutes by the time my partner had finished their coffee… or at least declared it finished because it was bad. I checked in on my coffee twice because we were sitting to the side and I was worried I couldn’t hear the order being called as I was watching people who arrived after me receive their drinks.

The first time I politely checked in to see if it had been called, the guy at the counter responded bluntly that if it was ready, it would have been called. Kinda confused by that response I shrugged it off and when I went back to check on it 15ish mins later I was feeling impatient having seen iced lattes served to people who arrived after me. I mentioned it had been over 20 minutes at this point and I got an eye roll and an ‘Oh God’ from another guy working there. When it was ready after 30 minutes of waiting, I had the warmest iced long black with no ice.

My work colleague had said good things about this place which is why I was keen to give it a try. Today I told them about my experience, and they mentioned they don’t go here anymore for similar reasons. In summary, bad attitude,...

We stopped by this café today while driving into the city. The location caught our eye, so we decided to support a local business and grab some coffee. I initially parked in front of the café, though I admit it wasn’t an appropriate spot. While they accepted to stay but I moved the car. Positive: The coffee taste was acceptable, and we appreciated that.

Negative Experiences: One staff member’s behavior was off-putting. He was staring at us the entire time with wide eyes, an exaggerated shocked expression, and a rounded mouth. At first, we thought it was because of how we had parked, but even after moving the car, he was still staring at us, which made us very uncomfortable.

When we requested two marshmallows for our kids, he reacted with an even more shocked expression and started asking why we wanted them. Despite our request, they didn’t give us the marshmallows, which felt unnecessary and unwelcoming. We came with good intentions, wanting to support a local business, but the unpleasant attitude of the staff left us with a bad...

Dux have great coffee and the staff are really friendly. They are environmentally conscious and have recycling w coffee cups (maybe they could offer a benefit to customers who bring their own cups)🥰 The only sad part is since the lady left (on most of pics) it’s looking a bit sad and could use a flower here and there or new pillow cases and we definitely really miss the fab scrunchies that they sold previously. You can msg your coffee order ahead - how...