Kolapasi Indian Restaurant In Brisbane — Restaurant in Brisbane City

• Update to the owners unprofessional and Threatening message *

Bank transactions, especially after hours, often show up the next day—basic common sense. Use that to figure out when the visit actually happened instead of making baseless claims. The fact this wasn’t even raised at the time shows how little you care about service.

Perhaps your reaction to this review is standard in your circles or reflective of your professional level, but it comes across as completely unprofessional here. Reporting a review to the police? That’s laughable—reviews aren’t crimes.

What is serious is denial. I’ve seen restaurants shut down when authorities step in with actual inspections and proof.

Good luck. Don’t bother replying—it’s only damaging your business more.

• Update to owners email and response here …. *

Thank you for your response to my review.

Let me be clear — I’m not here to prove anything to you. I shared an honest account of my experience as a paying customer. That said, I’ve attached the invoice from my visit to confirm that this was indeed your restaurant. The layout and staff visible during my visit match your establishment’s public photos, so there is no misunderstanding.

Beyond the understaffing and the long wait, what stood out was the poor food quality — my meal wasn’t properly heated, and fellow diners at a nearby table even had a roach incident, which was extremely off-putting.

I hope you take this as genuine feedback and a wake-up call to address some serious gaps in service and hygiene. Asking customers to justify themselves instead of acknowledging issues only damages your credibility further

• OG review * Open till 2 AM but with zero cleanliness, this place is serving more than just food—apparently, roaches are part of the meal too. We couldn’t stomach it and left immediately, nearly throwing up. No amount of good reviews or high ratings can cover up the fact that their hygiene standards are rock bottom. Until they stop serving bugs as a surprise topping, steer clear.

Visited this Indian restaurant located in a prime city spot, and it was a huge letdown. The place was clearly understaffed, with just one person trying to manage everything. I ordered a biryani, only to find cold chicken thrown on top of pre-made rice. While the staff member did apologize and kindly offered a free dessert, things went downhill fast when another customer discovered a cockroach in their rice—clearly from the same batch being served...

During our visit to Kolapasi Indian Restaurant over the Easter weekend, the service was disappointing. The staff seemed inexperienced, and the pace was excruciatingly slow, despite the relatively low number of other diners.

Kolapasi faces stiff competition in the bustling dining precinct just off Brunswick Street, where it is situated. The surrounding establishments include the Yard Dogs pub, a South American restaurant, another Indian joint called "Curry n Cask," and a Spanish eatery next door. With so many options available, Kolapasi will need to lift its game to survive here.

Upon arrival, we found no menus available, dirty tables, and I noticed that the food was served on paper plates with wooden cutlery. We also did not see any toilets, although there may have been communal facilities elsewhere in the complex. The "Indian Canteen" description on Google seems overstated, as one would expect faster service and more prominent food displays at a typical canteen.

It took nearly 20 minutes of waiting around, before a tasting plate of chicken and paneer bites was brought out. After another 15 minutes, my wife had to go up to the front counter to request a menu, as the lone waiter seemed overwhelmed. But either there were no menus, or he couldn't find them, forcing us to check the menu on our phones.

We eventually managed to order a chicken curry, a paneer dish, and two naan breads. It was all quite fresh and tasty, but the paper plates and wooden utensils detracted from the overall dining experience.

With the 24% Eat Club discount (not the 25% advertised, due to the hidden extra costs), the total bill came to $40, which was reasonable considering the current inflationary environment.

Overall, Kolapasi needs to significantly improve its service and presentation to remain competitive in this popular dining precinct. The food quality is there, but the sloppy service and lack of basic amenities is a turn-off, and we're unlikely to return after this frustrating experience. How they got a 4.9 review rating...

Wow, I’ve finally found the best biriyani in Brisbane, and I just had to share my experience! If you love biriyani, you absolutely need to try their mutton biriyani with bone. Trust me, pair it with their coconut payasam for dessert, and you’re in for a treat.

I stopped by for lunch yesterday, and I was so impressed that I’m writing this review right away. The biriyani rice was insanely flavourful, and the mutton was melt-in-your-mouth tender. You can really smell the richness of ghee in every bite! We went for the spicier option, and it delivered the perfect amount of heat. If you’re not big on spice, don’t worry—the lovely lady serving us gave out free samples of several dishes to help us decide. That kind of hospitality is rare!

It was also my first time trying coconut payasam, and wow, what a dessert. As an Indian, the sweetness hit just the right note for me, but my Latino friend thought it was a bit on the sweeter side. Either way, I loved it!

I was so hooked that I ordered the biriyani again today—this time, I went for boneless. It was still amazing, but I’ll probably go back to bone-in next time for the texture.

As an Indian, I prefer eating biriyani with my hands, but I couldn’t find a sink for washing up. That’s one of my only minor critiques—along with the interior design, which could use a bit of work. But in terms of food? A solid 10/10 🤤

Overall, it’s a fantastic spot with homemade-style dishes, and probably the best biriyani in Brisbane. Every bite was warm, comforting, and full of love. The lady running the place is friendly and welcoming, too! Keep up the amazing...