McDonald's — Restaurant in Brisbane City

Ah, Woolloongabba—home to the finest bastions of mediocrity and, now, the scene of a great culinary insult. The Golden Arches, once a symbol of greasy convenience and unthinking indulgence, has devolved into a dystopian sideshow where you, the customer, are conscripted into their corporate machine. McDonald’s in Woolloongabba has officially gone mad.

Walking in, I was greeted not by a smiling teenager in a visor but by a cold, unblinking monolith: the self-service kiosk. A monument to capitalism’s ultimate betrayal. No human interaction, no warmth—just a glowing slab demanding my compliance.

“Place your order,” it commanded silently. Place my own order? Do I look like I’ve been through the McDonald’s onboarding process? Where’s my name tag? Did I suddenly become an unpaid employee of Ronald McDonald Inc.? This is horse shit of the highest order.

Am I now the cashier? The order taker? The bloody fry cook? Who’s running this hellhole? If I’m going to be pulling shifts at McDonald’s, I want minimum wage and a 10-minute smoke break, damn it. But no, here I am—forced to wade through their digital menu like a rat in a maze, squinting at screens while they sit back and rake in profits.

And then there’s the kicker: the smug indifference of the actual staff, standing idly behind the counter, watching me struggle with the infernal machine. Not a word, not a gesture to help. Oh no, they’re too busy tending to their side of this one-sided arrangement. It’s a sick joke. The whole setup reeks of contempt.

This isn’t just bad service; this is a moral failing. McDonald’s has crossed the line from fast food to unpaid labor camp. Woolloongabba, you deserve better than this Orwellian nightmare. If the future is kiosks and DIY orders, I’ll gladly hurl myself back into the Stone Age. At least then, I won’t have to take my...

My friends and I used the drive through at approximately 4am Sunday 13 Dec 2020. My friend was putting through an order for several of us in the car. He was clear and repeating our orders to ensure the person taking the order was clear. The young man taking the order kept rushing us through and when my friend asked him to please wait as we still have items to order, we were met with the response "yeah well I'm trying to get out of here by 6am". This was extremely unprofessional. We continued to place our order despite his rudeness and my friend continued to request his patience and was still remaining calm while placing our order but was trying to remind the service staff that if he would just let him give his order we can finish giving the order. The young staff member then responded "well you know there are several other cars waiting behind you". We had to rush giving the rest of our order and when we addressed the young guys behaviour to him at the window, he shut the window on us as if we were young drunk immature people giving him trouble. We were all double his age and had not been drinking or behaving irresponsibly and this was not acceptable behaviour from the McDonald's crew. This better go up to management or I will be taking this further. That young staff member needs a serious attitude adjustment and does not deserve the job he has. Disgraceful to see how the younger generation is behaving! Sadly McDonalds as an organisation I don't think could care less because people will still keep going there and spending mony. I thought the taste and quality of the burgers had become disappointing, but it's certainly left me with an even worse taste...

Welcome local McDonald’s residents and travel citizens of the area of kangaroo point McDonald’s, as I was with my friends awaiting in the drive through feeling like a nice ice cream from my favourite fast food MCDONALDS, we drive to the first window being the pay window and me and my fellow piers awaiting for our yummy ice cream pay for 3 soft serve ice cream. As we get to next window we get handed not 3 but 2 ice creams. Dingbat however my fellow friend and the back seat of my new whip questions on why we didn’t get all 3. We then go back in to the store and we come across one of your hired staff, Serena. Serena however has obviously woken up with her head on the floor as she was not having any of it. We asked why we didn’t get all 3 soft serves. With this being said Serena argues back in a rude tone acting like we are in the wrong. With this event being held on Serena then splashes water at my good friend Dingbat. As we are on a tight schedule, Serena makes us pay again for another soft serve ice cream washing time and money. We tried showing recipes but wasn’t having any of it. Overall Serena and your wofal staff workers made me start to feel like McDonald’s isn’t my home and maybe I’m Turing into a kids fat centre type person (KFC). As we rotate back to the whip paying for 4 desert treats coming out with 3 displays a very poor display and EXTREMLY disappointed in the outcome. Overall just poor form from Serena and fellow staff members. Thankyou , from your new number 1 hater as this service was terrible and is safe to say I will not be coming back any time soon and I hope the owner takes a jolly old think about who...