Melt Brothers Toasties & Espresso - Post Office Square — Restaurant in Brisbane City

I had a terrible experience here a few weeks ago when the girl who took my order blatantly ignored my request to remove an item in the toast due to allergies.

Not only did I have to repeat myself and reiterate the order multiple times, for it then to be ignored but by the time I had realised I had already eaten the toastie. When I went back to confirm if this was removed the girl was so rude to me and then when I explained again why I needed to remove it was due to allergies and now I would actually get really sick from this she LAUGHED and smirked at me as she walked off when another girl came over to resolve the issue. I called her out on that and instead of apologising and accepting her mistake/miscommunication, she had the audacity to yell at me and deny what I had just seen and what she had done.

Her behaviour and manner in which she handled the situation and treated me was disgusting. I did send an email using your online form to bring this matter to managements attention but never got a response back. I've been visiting melt brothers for years but won't ever be returning.

BE WARNED IF YOU...

Who knew mac and cheese would be so good in a toasted sandwich? This was contained in my first toasted sandwich from Melt Brothers and I was well fed afterward.

The portion size is larger than an average toasted sandwich, but not too large, so most would still be able to finish it, which I definitely appreciate as I hate leaving food on the plate! The maple bacon was a nice addition to my sandwich too. At first I was a bit hesitant to have it, but the subtle taste of the maple in there was actually quite nice!

I love that this place is situated in a nook of the city like a hidden gem as well and the atmosphere of the place is cosy. The service is friendly and prompt too.

Now that I finally found the place and know how long it takes to walk there from Queen Street, I will definitely be visiting for often for my cheesy toasted...

I went here when it first opened - may have changed since then. I ordered a Reuben style melt, considering I was paying $13, i expected pretty good things. I was extremely underwhelmed. I expect the quality of bread was a $1 Coles loaf (nothing wrong with that, but not acceptable when paying 13 bones) I had a single slice of pastrami and the other toppings were also lacking. I ordered a nutella ice cream sandwich, it was nice, just rather small. Service was great. The gentleman was very friendly and helpful - made my nutella ice cream sandwich after i finished my dinner so it...