Do not come here before a show, unless you're 2+ hours early. What a disappointment. I would comment on the food if I could, but it never came.
We attended prior to seeing Love Actually in concert, with a reservation, and while we understand it was busy, this was seemingly prepared for (the waiter asked if we were attending the show).
There was a pre-show menu from which we ordered mains, and sourdough with condiments for our entree. We were seated at 18:15, ordered by 18:20, and still not even bread by 19:10 for a 19:30 show.
If this couldn't be attended to, then perhaps don't take bookings after 18:00. Or even warn us that we should only order a starter (not that that would have helped). The manager even said it was our fault for having a late booking (however, the table behind us who ordered later at least got their entree).
While the menu looked lovely, I will never know as I don't see us being persuaded to return.
The chips and chocolate we ate from the vending machine was pretty good for $10 and I can recommend...
Read moreI am a traveler. Today I ordered some food to go, and unfortunately, the café forgot to include the almond croissant I paid for. I only noticed the missing item after I had already boarded a train to the Gold Coast, and by the time I return in the evening, the café will be closed. Since they don’t open on weekends and I’m flying out on Sunday, I won’t be able to come back in time.
When I contacted them, they explained that they can’t process a refund without the physical card, which I understand may be a limitation of their payment system rather than their unwillingness to help. Still, it’s a frustrating situation as I paid for something I never received and had no way to resolve it due to timing and logistics. I hope they can consider offering alternative solutions for travelers in similar situations...
Read moreI wish I had given more stars to Olio. I loved the setup and aesthetics of this cafe. Staff are attentive and professional. Although a bit more smile might do wonders for them. What didn't workout for me was the Vegetable Bowl breakfast and the coffee. As someone who has been meandering around streets of numerous international cities and tasting food in local eateries as well as in posh restaurants, I have developed a strong sense of taste. unfortunately, this vegetable bowl was bland at the best. That is, it wasn't salty or sweet or sour or bitter. The presentation of food definitely earns 5-stars. At $18, it wasn't expensive, but if I compare the food to price, it does seem like a waste. Just so you know, I did finish it because I don't like...
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