Grill'd Fremantle — Restaurant in Fremantle

This review is based solely on the service. The food was ok. Ish.

I went in the other day, ordered a burger with no onion (food intolerance), a chicken caesar pita and fries, all for takeaway.

When I got it home, the burger had quite a lot of onion, I would say extra onion, and the caesar chicken thing was missing.

Ok, mistakes happen. If I have a bad experience somewhere that could be a fluke, I like to give a second chance.

Went back in this evening. Explained what had happened and asked for the missing item. The guy apologised for the onion thing and confirmed with the kitchen that they had had an extra caesar pita floating around the kitchen that they hadn't known who'd ordered it, so we were all good. They've fixed the problem I thought.

For context, this was also a takeaway order btw.

20 minutes later, I'm sitting looking at an eat in order that has been sitting on the counter for a while now, and it looks suspiciously like mine...

I eventually approached the guy waiting tables and ask if it IS mine. He goes to the counter, it gets quickly transferred from the tray into a bag, and he comes back all smiles, like it hasn't been getting cold on the side for 10 minutes.

The best part is, in the bag was an EXTRA chicken caesar pita, so I now have 2. I turned back round to return the extra one, but quickly realised it wasn't EXTRA, I'd been charged for it...

0 out of 2.

There won't be...

This was utter disappointment. absolutely disgusting. Wasted 60 dollars on two meals that you cant even call cesar salads (why was it 60? Idk ask uber). The meat was black, the bacon was just pure grey fat, drenched in dressing, the croutons weren't even croutons! They were slices of ripped garlic bread!? They mashed up avacado and just took a dollop of mash and threw it in! All brown and clumped. Not cubed. Not even sliced! The only thing you could taste when u ate the eggs were oil, they filled it to the brim that was very generous :), but it was all leaking out. we couldnt even eat this. Had to throw it away. It was ridiculous and we cant even get a refund for atleast 1 dollar.

So in conclusion: The food undeniable, the croutons were just large chunks of garlic bread, it was soggy, it was too salty, it was drenched in the sauce, the lettuce was rotton, the chicken was burnt pitch black, the bacon was just fat, the avacado was garbage waste, the egg was an oil pan, the packaging was a sewerage leak, wasted 60 dollars and dont even get 1 dollar back.

I didnt mean to leave such a negative review, but emotions got the best of me, and its better for the restaurant to know the feedback. I cant give you a zero, so i give you a ✨O n e✨🙄😒.

I recommend going...

Wow. Just wow. In visiting Fremantle, I decided to try this local burger joint. I know service sucks in Australia, but this was next level. I came in and was told to order via QR code, which I did happily. The place was busy, but not overwhelming. I grabbed the end of large table that a couple was sitting and waited. And waited. My order said it would be ready by 12:57. I saw the burger that I figured was mine be passed over again and again at the staging area. At 13:07 I finally walked to the counter and asked status.. sure enough, that was mine. So my now-cool burger and fries were brought to my table. And my drink? No clue.. took another 10 min for it to arrived after I flagged staff down twice asking for it. But even all of that would be disappointing but for the final straw. A guy on staff comes over asking if I could move due to a large party coming in. And where does he move me? To a dirty table in the back that hadn’t been bussed.

It’s a shame because even cold the burger was pretty good - but experiences matter and this one was one...