The Burger Haus — Restaurant in Hobart

I can see the potential but our visit was disappointing due to the execution. Before I get stuck into what went wrong I'll cover the positives.

-Atmosphere was great. -The staff all looked pretty happy and we were warmly welcomed -Menu had some great options and the burgers were well priced. -The Burger patties were cooked Medium and were very tasty. -Presentation of the food was great -The quality of ingredients used in the burgers was very good. -many and varied drink options were appealing, some classy beers, wines & ciders in the mix, not just the stock standards ales and largers.

What went wrong... -All the sides, fat chips, shoestring fries & Onion rings arrived cool, not yet cold but pretty damn close. -The onion rings were soggy and the batter had a sprinkle of curry powder in it to try and be funky but in it's cold soggy state tasted unappealing. -My burger had a Big Old Hair stuck in with the cheese, nobody ever came around after serving to see how things were going so I told the staff when we left. -Drinks are overpriced in my opinion, it feels like they are trying to get as much money out of you in a single round, ie Order one burger & drink, then out the door. -My Bacon was cooked to death, charred to the point of tasting like burnt toast, when my teeth found it on my first bite I thought I had hit a piece of wood.

To wrap things up, I said before I can see the potential as the basics are there, it was just some sloppy execution on the night that let everything down. Perhaps the kitchen was under the pump given we went early on a Friday night, that's hardly an excuse but certainly standards can slip when the kitchen gets...

48 minute wait for food due to Uber Eats orders being prioritised.

Maybe they weren't expecting a dinner rush on a hot Monday...

Maybe a lot of their experienced staff were at Falls?

Regardless, whoever was in charge of the kitchen last night needs to be docked their pay/reprimanded for causing people to wait a ridiculous amount of time for food.

Was the food good? It was...alright I guess. Nice crispy onion rings together with smoky bacon and pineapple made for an interesting taste experience with the signature Haus burger. The bottom of the bun was soggy almost straight away though, which was a shame. Very generous serving of cheese fries, nice and tasty with basically liquid burger cheese on them.

Near the end one of the staff members stepped up and was directing the kitchen to focus more on in-house diners, but by then the damage was done. Clearly this is not a place where the kitchen can afford to run on auto-pilot...such a shame, as the food holds decent potential to really shine if delivered within a...

A fantastic burger joint. You can tell it's well liked - on the weekday night we went there was a small wait and plenty of orders. I ordered "house burger" and my partner the chicken. Burgers come in a combination style of American diner style for the meat and sauce and buns, and homestyle for the salad filler. My beef was delicious and just a little blushed, and the chicken was juicy. Sauces were plentiful and heavy - my favourite. Ingredients were fresh and crispy and tasty. Tomatoes and lettuce very fresh. My 'white' bun was bordering on a brioche (delicious) and held everything together very well. The wholemeal was reported to be great as well. As I said before an excellent blend of the two styles. It's closer to the blend style of Burger Got Soul Sandy Bay then the home style of Marigold North Hobart. Overall a brilliant experience and cannot wait to get back to try something else and the sides.

For a special treat, peer into the kitchen to see the most practical production line of burger makers I...