A quick bite to eat before comedy this place was recommended online with Broadsheet and as I continue eating my way through Vietnamese food this was a priority choice with their highly recommended Pho Soup.
We sat in the rear in what felt like a “store room / broom cupboard” as texted by my friend, as I was last to arrive, hence absolutely no atmosphere.
The handmade spring rolls were delicious, we ordered combination and chicken plates with 8 portions per serving. Plenty of lettuce leaves and funny story I accidentally dipped my lettuce wrapped spring roll into my tea whilst chatting.
We ordered 3x roti which came out at random times and we had to ask for our third which was missing until end of the meal.
The plastic binder spiral bound menu is extensive, if you are new to Vietnamese cuisine a tad overwhelming as when asking the waitress she appeared just as confused about the options/best choices.
As a result the wrong beef dish (no.65) came out and was promptly (or as promptly as it took for a waitress to deliver next dish to the storeroom) returned and replaced with a prawn fried rice (no. 100) even though it was still charged and paid for on our bill we realised after leaving as were in a hurry to get to show.
My Pho (no. 44) was perfection with its liquid gold stock and crispy chicken! Some added chilli oil and on this cold rainy Thurs night I was warmed through.
Many variations of crispy chicken and crispy noodles/rice presented at our table (no. 62, 73 & 91). All great aromatics and authentic traditional flavours.
As you can see, I find it quicker to ask for a dish order number as opposed to the dish name or ingredient when there is so many items and variations on a menu
Our meals came out haphazardly, I enjoy this but on this particular occasion we were wanting to eat quickly and this service slowed definitely down the dinner
I would def come back (they owe us an $18.50 refund) and enjoy the meal in a less rushed environment or just a quick takeaway order of pho, roti & spring roll easily.
I would love to try so many more dishes so will come by with my son before our...
Read moreThis place needs to do better. Some of the food is decent (emphasis on some), but the service is dreadful. Inattentive staff, poor customer service, regularly confusion with orders going to wrong tables, staff asking customers to repeat and clarify their orders long after they've paid and waited - all of these things have happened without fail on every occasion if have dined in over the last few years.
Recently I had lunch with my partner, she ordered the Bun Bo Hue (BBH) and it was honestly putrid. I remember not enjoying it myself last year but this was something else. Feedback was immediately provided quietly and without causing a scene. No more than 2-3 spoons of broth were consumed.
While settling the bill the manager refused to take any responsibility, pinning the blame on our palates (my partner is Caucasian - little did she know that I am of Vietnamese heritage and an avid BBH lover - as is my partner who also lived in VN for 3+ years. No apology, remedy, replacement, or refund was offered.
If your food is so bad it is outright rejected and barely touched, AND you are notified immediately... the wrong thing to do as a business is to do nothing at all. Simply not good enough.
Pains me to pin a negative review on a small business but I've been an infrequent customer for a few years and they need the criticism - especially after in person feedback was...
Read morePho Victoria is a delightful culinary gem that promises an authentic Vietnamese dining experience. From the moment you step inside, the aroma of aromatic herbs and spices transports you to the bustling streets of Vietnam. The menu boasts an impressive array of traditional dishes, with their pho being an absolute standout. Each steaming bowl is a symphony of flavors, from the rich, savory broth to the tender slices of beef or chicken, accompanied by fresh herbs and crisp bean sprouts. The friendly staff and cozy ambiance only add to the overall charm of this restaurant. Whether you're a seasoned pho enthusiast or a newcomer to Vietnamese cuisine, Pho Victoria is sure to leave you satisfied and eagerly planning...
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