Please read before going.
After much request for me to review this place, I decided it was my due diligence to give my opinion and not be afraid of what may or may not happen next. That is with God.
Went for a Sunday brunch with some great lads that I hadn't seen in a while. Upon arrival, we were all in a good mood, expecting this reunion after a 2 year hiatus to be enjoyed over a lovely brunch spread on a sunny morning. Boy were we naive.
I will start by saying the service was impeccable. Top marks to the waiters and the fries were 10/10 out of this world; which makes what happened next so bewildering.
As those who follow me know, I'm a veteran vegan. And through the years, you tend to learn a lot from a restaurant that offers vegan food. It all boils down to two things, is it inclusive or exclusive to vegans? By that I mean, do they lower there standards of a meal and serve a plain bland vegan meal to a naive vegan who's glad he's got something to eat but is later disappointed, or do they pride themselves on the dishes on the menu from top to bottom.
This place just sucks top to bottom.
I ordered the burger with a VGA (vegan option available) and got uncooked mushrooms stuffed between two buns. I instantly assumed guilt as I should have asked what the vegan option was, not expecting a mushroom burger which I am sure, if you're vegan or not, is one of the most disappointing things to be served. But after taking a couple bites that I'll never get back, it dawned on me that this was WORST mushroom burger I'd ever eaten because the mushrooms were uncooked.
Which is a big mistake because cooking mushrooms is one of the easiest things to do (oil and let it fry like 15 min if you're a real one). Excellent mushrooms must be cooked over a 3 stage process where you end up with a nice crispy mushroom because all water has been cooked out and it was allowed to fry dry for a few minutes, giving it an amazing crisp and flavor if you use quality olive oil.
This was just uncooked and I hope the chef wakes up because for the price you pay, it is completely unacceptable to be served this uncooked meal. Fries were great though.
My friend got a stack of pancakes which were dry, wimpy and embarrassing. That photo was up to the point where they ate as it was too much to bear going further. Others tried the pancakes and agreed it was bad.
My other friend got the burger with real meat but only ate a few bites as it didn't taste good.
Nonetheless, the company is what we focused on and I could not have chosen better friends to try such horrible food with 🫰
We still talk about that time, trying to figure out what went wrong. Was it too early? Could it all be explained because it was a Sunday? Did the chef have a white Christmas the night before and the bender went on for far too long and thus double digit IQ food was prepped and served? Who knows, but all we know is how we were left feeling, hungry and...
Read moreWe attended for a bottomless brunch on a sunday. On arrival we were taken aback by the noise bouncing around the small dinnng area. On being seated we were greeted by a lovely server who explained how it all worked. On first glance the list of beverages seemed amazing, however if you're not a prosecco fan you're in a tad of trouble! While the cocktail list has a few to choose from most had prosecco in, l did find one l liked that had gin. We were asked by our server 15 mins after being seated did we know what we were looking at having to eat, nothing was said about our order being taken at that time to be placed into the kitchen. We were then asked for our drink order and a few mins later our drinks and entrees were popped in front of us. We were super surprised when our mains arrived just as we were putting our spoons down from our entrees, this was around 17 mins after being seated for a 2 hr bottomless brunch 😳 this was not how we saw our outing going. We called over a server and expressed our shock at having our main food order already, and that we were not made aware that when our original server asked our thoughts that he was actually taking our orders. The server apologised and took our plates away, although we felt awful about wasted food we certainly didn't want to rush our sitting. When the burgers arrived back out they were stunning, my friend said it was the best she's ever had. However this didn't make up for the noise that continued to rise as more people were seated, now l knew this place was busy so did expect a level of noise. However that was just insanely loud, we had to yell to each other on the same table it was very unpleasant. One of the most unfortunate events was needing the toilet, l was confused when l arrived to where the toilet location was as l could only locate a unisex disabled and a male toilet. In an establishment that does have I'd say a 95% female customer base why is there not a female toilet available? The only choice was the unisex one and let me tell you when so many women are in one location for a couple hour period drinking bottomless beverages one toilet is grossly inadequate. There was quite the line which then in turn takes time off your limited table booking of 2 hrs.
Was it value for money? If you can drink prosecco like a boss most definitely! I am a sweet cocktail girl so l was left a little disappointed.
Would we return? It's a no from us, the noise was just too much for us to be able to sit and enjoy our time, this was a catchup with a friend I'd not seen for sometime and we both couldn't hear each other. We did leave full bellies but...
Read moreBooked table for 4 as its my daughter's bday breakfast. Ambience was good at the start.
Food was average, somehow they forgot the coffees (2 coffees out of 4 we ordered).
Those 2 coffees didnt arrive even we all have finished with our meals, when we enquired for the 1st time (nicely), they said: it will be 5 minutes away. We said its fine, thank you.
5 mins later, a server came and asked what did we order regarding the coffee? We knew then, they have lost / just forgot our other 2 coffees and then she had to retake the order from us, waited again longer still not coming yet. So we enquired for the 2nd time to a different lady, she was very nice and saying will check it for us. Note: our meal plates have been cleared from our table.
Still has not come again, while me n my husband have finished our drinks. So I got to check with another lady, which when she came I said to her: oh I can see coffees are coming now just sitting there ready, right next to the coffee machine.
Dunno why that made her upset and she grunted at us, turned and stormed away, grabbed those coffees brought to us with sour face, bad demeanor, so I decided to say: do u know that these coffees ordered before our meals? But coming just so late after multiple requests??? She didnt answer, just walked off ignoring me. Other lady came to me instead and appologizing for that other lady attitude, wow!
That rude lady just spoiled the event for all of us this morning (short curly hair lady, you know who you are!!). If you are not happy with your job, stay at home, get another job or change your attitude. You are working in a hospitality industry, we dont need peope like you.
To the other 2 ladies whom served us very well (both with accent), thank you for your hospitality and keep up the good work.
Note: none of the requests we made were in an unfriendly manner, but still that specific lady was just felt the need to do so, shame on you!
We left staight away to continue the bday breakfast / celebration at another venue. Wont be returning to this place !
Add: We moved to a Cafe in Kings Park ... grab another Coffee to carry on with our daughter's...
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