Bourke Street Bakery Parramatta — Restaurant in Sydney

Emily (customer servive) and Jennifer  (barisrita ) Ruth (manager) with over 10 stores across sydney mostly in the CBD this bakery has excellent coffee great customer service and extremely impressed by the store in general i am  yet to try the breads but will soon and already as a lover of great food this impressed me alot watching the staff work was impressive with excellent professional efficiency and speed while working as a team and getting customers served fast and efficient as well as with a smile and cheerfully this bakery / cafe is deserving even more then 5 stars and highly recommend coming to try there coffees breads and range of pasterys cakes and sandwiches the store lay out is great for a small store they used there space very wisely and to top off this amazing bakery / cafe the charm of the new age style set up of the store gives a very welcoming presence all of these reasons are why i am giving this amazing bakerys / cafe 5 stars Finally the quality the quality of there coffe was well above my expectations i am a lover of a great coffee the flavour and the temperature were perfection the creaminess of the latte i had was as best ive had in a long time in addition the bread looked incredible the pasterys as well looked Devine plus the tarts and the spred of ready to go crossants and sandwiches really amazed me this cafe has really brang a smile to my face and has encouraged this fantastic review This is not a sponsor review either for this review is of my own personal experience and i highly advice trying this place out if your in...

Update in response to owner below: Thanks for your reply. I’m not sure what unconscious pigeon you are referring to as I didn’t witness this. Your remark on my review and consequent elaboration as “unfounded” is an interesting response that borders on gaslighting rather than acknowledging customer experience. I’m referring to the instance when staff verbalised and acted out karate chopping to “catch and bag” a pigeon (you note this was the manager) - you can check your CCTV for this ~11:30am-12pm, 19 May. Acting out abuse on an animal should not be glossed over.

Information on pigeon behaviour is very accessible and anyone can easily educate themselves. I’m sure ChatGPT could produce an effective toolkit for you :)

Original review: Felt uncomfortable with the bakery’s position on pigeons which bordered on animal abuse for me. Witnessing this made me turn from the bakery and I feel sick to return. The bakery has a responsibility to maintain hygiene and minimise pigeon entering however it shouldn’t require anyone having to “catch and bag a bird”. Pigeons are smart birds and have been villainised despite their long history of serving people and in wars. They can be easily trained such as not to enter a bakery. Otherwise I am sure there are other creative and kind humane methods of deterring birds from entering the doors with some simple research...

Hi everyone. I hope your having a great read here.

So here i am, I love Bourke street bakery. back in 2018 I would buy the potato and rosemary bread and my dad absolutely loved it. Recently my partner got me 2 sourdoughs. Olive oil and olives and rosemary and so I slice them into pieces and freeze them and I really enjoy these for breakfast each and everytime I miss him. I love to boast so much about to it to him that when he came over again i shared it with him and for someone that doesnt eat olives this was his first time enjoying the olive breads so i will always remember this and continue to come back... It's really the thought behind it that I appriciate and I will enjoy these knowing I feel loved so thank you to the bakery for always selling these exceptional pieces of breads that make me happy...

The flavours work so well and paired with different condiments it just satisfies the pallet so well and I love it.

P.s i also love the dark malt miche, the chew once it's toasted just makes my heart melt.

Also I have to say their pies are exceptional also. Well done and thank you for reminding how good it is to love food. ❤️

Updated...