Minus 10 Stars: A Culinary Crime Scene at Crust Rozelle
If Dante had written a tenth circle of hell, it would be this pizza shop.
We walked in, not so much greeted as glared at, like we’d interrupted a sacred ritual of crust desecration. The man behind the counter, let’s call him Rocky, because “Rambo” was already taken, had a face so sour it could curdle milk. His expression screamed, “How dare you enter my domain of despair?”
My wife, ever the optimist, tried to order a pizza. Rocky responded with a grunt that sounded like a dying lawnmower. Meanwhile, I scanned the glass display and immediately regretted every life choice that led me to this moment. The ingredients looked like they’d been rejected by a budget airline meal service. The prawns? Translucent, rubbery, and clearly harvested from the bottom shelf of a discount bait shop. The ham? Processed sadness. The shop floor? A Jackson Pollock of grease and regret.
I tried to signal my wife to abort the mission. She didn’t see me. She paid. We retreated across the road to the Sackville Hotel, hoping distance would improve the flavor. It did not.
Ten minutes later, she returned to retrieve her baked disappointment. A friendly staffer handed her a box, but before she could escape, Rocky lunged from the shadows like a crusty ninja mumbled a racist comment and snatched the pizza from her hands. No eye contact. Just a barked, “Wrong pizza!”, as if she’d committed a felony. The polite staffer corrected the error, but the damage was done. My wife returned, visibly shaken, clutching what we hoped was food.
It wasn’t.
Inside the box lay a culinary insult: a soggy, undercooked slab with two ghostly prawns, a whisper of cheese, and sauce so scarce it could be classified as a rumor. It looked like Fagin from Oliver Twist had made it during a budget cut. She picked up a slice. It disintegrated. She took a bite. She gagged. She binned it.
This wasn’t pizza. This was a hate crime against dough.
If you enjoy being treated like a nuisance by a man who thinks customer service is a personal attack, and if you crave overpriced, flavorless, barely edible slop served in a hygiene hazard, then by all means, run to Crust Rozelle. Otherwise, do what any sane person would do: Avoid....
Read moreI have been to this shop a few times since we 1st attended there after a game of league at Leichhardt Oval last year. Great choices from the menu, we ordered 2x family pizzas as well as garlic bread for us on our 1st visit there. While waiting some of the team from behind the counter came out to speak with us as to how our day had been & if this our 1st time there. Very friendly team & the taste of the pizzas once home was 1 of the best we have ever had. We have gladly attended there another 6-7 times since then including last night & the flavour of the food is always great, Rocky & his team have always been friendly & aren’t shy in making conversation & always ask how the food is. For those that haven’t tried Crust in Rozelle yet do yourself a favour you...
Read more⭐ 1/5 – Never again.
Absolutely terrible experience with Crust Pizza Rozelle. I don’t know what happened to this place, but the quality has gone completely downhill. The pizza arrived cold, soggy, and looked like it had been dropped. Toppings were scattered like someone made it blindfolded, and the base was undercooked and doughy.
I waited almost an hour and a half for a delivery that was supposed to take 30 minutes. Tried calling the store — no answer. When it finally arrived, it was barely edible. I’ve had better frozen pizza from the supermarket.
For the price they charge, it’s an absolute rip-off. Terrible service, terrible food. Never ordering...
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