When I rang up to place an order here, the woman I spoke to said they preferred orders placed online, because it was 'safer for them.' I was then cut off.
When I rang back, I spoke to a man and confirmed that I should order online. I asked how to pay, and he said 'Credit card, of course,' with a bit of attitude. I looked up the impressive website, entered my credit card details and tried to place an order. A message came up telling me the website was offline, and to ring and confirm my order.
With a feeling this was going to end badly, I rang and spoke to the same man and asked to confirm my order over the phone. He told me orders could only be placed on the website. When I told him the website was down, he said "I'll look into it," with a tone of bored arrogance.
The whole interaction left me very unimpressed. I don't mind people creating a fancy website, but to push customers towards their online ordering system when they clearly haven't tested it properly AND give them attitude over the phone is a massive waste of peoples' time and a pretty poor business practice. I definitely don't recommend...
Read moreAfter previously being impressed with Flying Fish Restaurant at the Star today feeling like a relaxed lunch we decided to try the Flying Fish Takeaway restaurant instead, unfortunately this was a major mistake. We ordered a fisherman's plate for $28, a Seafood salad, sushi and 2 additional calamari rings. I don't have an problem paying for quality however today's food was devoid was more service station quality than a takeaway option for a highly recognised seafood restaurant. Firstly the fisherman's plate was small low quality. The chips were from frozen as were I suspect the battered fish and calamari. The salad came dry with only a small Shop bought dressing provided which made for a pretty tasteless dish. The sushi was the best of the 3 dishes but again was pretty standard and not up to the quality that is expect from a good restaurant. All in all this was a very disappointing visit and with other better options at the Star (Black and Cucina Porto) one that I won't be...
Read moreI recently tried Flying Fish and Chips and found the experience to be quite average. The shop has a straightforward, no-frills vibe, which suits its focus on delivering classic fish and chips.
The food was decent, with the fish being freshly cooked and lightly battered. The chips were crispy on the outside but a bit soggy on the inside, which was a bit disappointing. The portion sizes were generous, but the meal could have used a bit more seasoning or flavor.
Service was prompt and friendly, but there were some minor delays during peak hours. The cleanliness of the establishment was acceptable, though the dining area could use a little more upkeep.
Overall, Flying Fish and Chips offers a solid, if unremarkable, fish and chips experience. It's a reliable option if you're in the mood for a classic meal, but there’s room for improvement in terms of food quality and...
Read more