Oporto Oxford Street — Restaurant in Sydney

On the night in question Oporto housed a surprisingly flush interior, one not reminscient of a place typically occupied by prepubescent tweens squabbling over their GHDs, a rather more pristine and sophisticated place of leisure.

The now dimly lit Portuguese chicken franchise, somehow being able to enigmatically stand alone, and out from the rest of the chains that could only be described as industrial acne production factories.

How times had changed I thought to myself, momentarily lightheaded from the cognitive dissonance my mind was trying to extract and explain itself out of as I entered the store.

It was 9:00pm, on a Friday night and for reasons that now escape my feeble mind, I chose to walk into Oporto that evening, after enjoying a pleasant beverage or two with colleagues from work.

The importance of this cannot be understated. For when I originally felt like rewarding myself after a long week's of work, it was actually KFC that I had my eyes set on.

And through sheer happenstance it just so happened that a now defunct KFC which played its own role of sabotaging the many would be relationships of boys and girls, had inhabited the same location once upon a time. Only to be replaced with slickness, style and a Slovenian work ethic.

The glamour of it all mixed with the feeling that I was standing in a night club went so far as to supersede my appetite for the conventional concatenation of prefixes chains use to refer to their chickens.

"Flaming Crispy Honey Mustard Popped Chicken"

That just sounds like a terrible way to die in my opinion.

Just imagine if you could for a second the literal definition of that name.

A chicken on fire with ferocity such that it's cooking itself, whilst simultaneously attempting to outrun a swarm of killer bees that which oddly find themselves with an irrestible urge, to fire rivers of adulterated 'honey' napalm at it.

Only to be left with the sizzle of it's crispy remains, and thus fulfilling their orders via the sounds of a poppin' crescendo as the chicken's head rockets into the sky creating a spectacle of color and sound, with a now all too familiar rhythmic beat of pop.. pop pop .. pop pop it's popcorn chicken.

Albeit, it is unbecoming of me to hyperbolize the way your favourite dish may or may not be made.

Nevertheless, I concede that this very well may have been (and perhaps still is unless they hired new management) the best Oporto store to have ever existed, and as much as I would love to give it 5 stars, it's only getting 3 from me.

Why?

To be honest the chicken was kind of...

I never thought one day I had to write a review for having food at Oporto. Oporto is an Oporto right?! Definitely wrong. The story is that my brother was visiting from overseas and in his last day of stay in Sydney, on Monday Nov 28th, he asked to go to Oporto as he had it once 5 years earlier at Bondi and loved it. We walked exactly 900m to get to this place on a hot and muggy day. I placed the order by saying 2x single filet Bondi with extra, extra chilli. The person taking the order said Bondi comes only in double or triple filet, which was very strange. I said that's fine, give me single. I added 2 Bondi Rappa to the order as well. She repeated the order and not understanding what she said, I repeated the order again myself. This happened three times. We got the food, no Rappa was made (apparently not charged for it either) and after two small bites I took the burgers back, saying this is not what I ordered; this has bacon and Pineapple, which I hate (this is beside the point that the burgers had no extra chilli and I ended up buying one). She asked for the manager and I had the same conversation with her. She started staring me at me. I told her are you going to keep staring at me or going back and make me another one? She replied "I cannot do that" because this is what you ordered. I asked again, are you saying you are not going to remake these for us, and she defiantly said no. We threw the burgers in the bin and left. I"m not sure how this person is employed as the manager of this establishment, when she clearly does not have the slightest understanding of management, and customer service. This is Management 101. I wish there was a Zero Star Rating because our experience Does Not even...

Walk all the way there for dia de portugal day offer during in a rainy cold weather at 11pm. The manager does not want to honour me the deal & show me a t&c totally different from their website & fb page saying must be a reward member to be able to get the offer. I then double check on my phone again and there isn't such t&c as he mentioned. Tried to show him the website t&c on my phone, but he don't even look at it and told me No! I must be a member then asked me to show him the deal email. There is no email, it's on their website & fb post.

Cleary he doesn't understand their own promotion and talked to me with a rude attitude. That's not a customer service attitude as a manager plus if he don't know about their promotion close to end of the day, he is failed as a manager. But thanks to the store manager step in and gave me the offer and with a great service attitude. Really disappointing as Oporto is always one of my favourite store. I'll definitely file a...